Regional Manager - Operations & Market Expansion

Office Pride•San Antonio, TX

22h•Onsite

About The Position

Office Pride Commercial Cleaning of San Antonio–Helotes is seeking a full-time regional operations leader to develop people, strengthen service delivery, and support business growth. The role begins with learning the established San Antonio market through hands-on field involvement and structured mentoring, in partnership with current leadership. As the Regional Manager demonstrates success, the position will expand to broader operational oversight and support the launch and development of additional territories. The Regional Manager will work closely with ownership, the Operations Manager, supervisors, customers, and employees. The position focuses on coaching leaders, maintaining quality and customer satisfaction, improving operational processes, and building a leadership structure that allows teams to perform independently. It offers a defined growth path from managing one established market toward supporting multiple territories. The organization is veteran-owned and faith-based; employees are not required to share its faith and are expected to demonstrate professionalism, honesty, respect, accountability, and a strong work ethic. Compensation is a competitive base salary based on experience, with performance-based incentive opportunities to be defined. The role is based in San Antonio, Texas, and involves field work, including evening hours, with travel as the organization expands.

Requirements

At least 5 years of operations or multi-site management experience.
At least 3 years of demonstrated people leadership.
Strong experience coaching teams and developing emerging leaders.
Ability to balance customer satisfaction, employee engagement, and operational results.
Strong organizational, analytical, and communication skills.
Comfort working in the field, including evening hours.
Willingness to travel as the organization expands.
Professionalism, honesty, respect, accountability, and a strong work ethic.

Nice To Haves

Experience in commercial cleaning, facilities, hospitality, or another service-based business is preferred.

Responsibilities

Learn existing operations through hands-on field involvement and structured mentoring.
Partner with ownership, the Operations Manager, and supervisors to strengthen service delivery.
Coach and develop team leaders and supervisors.
Oversee quality assurance, inspections, staffing effectiveness, and customer satisfaction.
Use operational systems and performance reports to identify and resolve challenges.
Develop consistent processes that can be replicated across multiple markets.
Help evaluate, establish, and support future market expansion.
Build a leadership structure that enables teams to perform successfully and independently.