Market Expansion Account Manager

Saia Inc.•Johns Creek, GA

About The Position

Manages customer relationships within an assigned portfolio to support revenue growth and business expansion objectives. Serves as a strategic sales partner by promoting transportation solutions that strengthen customer value and contribute to overall organizational performance. The role involves prospecting, developing customer relationships, evaluating account performance, collaborating on solutions, and analyzing sales and market information. Some travel, including overnight travel, may be required.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Authorized to work in the United States.

Nice To Haves

Bachelor's degree in business or a related field.
5+ years of LTL sales experience.
Experience using Microsoft Office applications, Microsoft Teams, and Power BI.

Responsibilities

Identifies and pursues new business opportunities through outbound prospecting, including phone calls, emails, virtual meetings, recorded video messaging, and lead generation.
Develops and maintains relationships with prospective and existing customers to drive revenue growth, strengthen retention, and increase share of wallet.
Conducts customer business reviews and evaluates account performance to identify growth opportunities and expand service offerings.
Collaborates with internal business partners to develop solutions that secure new business and improve account profitability.
Analyzes customer, market, and sales data to identify strategic growth opportunities and prioritize business development activities.
Addresses customer concerns and service-related issues through communication, negotiation, and problem-solving.
Adapts to changing customer assignments, business priorities, and market conditions while maintaining accurate account and sales activity information in company systems.