Regional Manager

Hometown America•Rockland, MA
•Hybrid

About The Position

Hometown America is a privately held real estate investment firm and is a leader in the manufactured housing sector. Hometown owns and operates over 125 communities in the United States and Australia. Our dynamic, entrepreneurial real estate company has been recognized as a premier operator in the industry. Hometown's award-winning properties are known nationwide for quality amenities, professional on-site management, and affordable lifestyle and community living for our residents. Community management and sales teams deliver the highest level of customer service to enhance quality living experiences and create inspiring lifestyles for residents. We are committed to creating long-term value for our residents and through that success, value for our team members. Enriching lives is our business - why not make it yours? We invite you to learn more about our company and communities by visiting our company website at www.HometownAmerica.com Hometown America is an equal opportunity employer. Additional Information: By submitting this application, you’re confirming that you’ve read and agree to our . Hometown America is committed to creating and maintaining a workplace in which all team members have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is an important principle of sound business management and is embodied in the ways in which we do business at Hometown America. Reporting to VP of Asset Management, the Regional Manager, will manage the day to day operations and sales initiatives for a portfolio of manufactured home communities in Rhode Island (Tiverton, Coventry), New Hampshire (Manchester, Epping), Massachusetts (Rockland, Taunton, Athol, Middleborough, Attleboro), and Illinois (Manteno, Grayslake). This role is based in Massachusetts or a neighboring state near communities within the region.

Requirements

  • 5+ years of experience in the manufactured housing or a related multi-unit operations industry preferred
  • Measurable success in revenue generation
  • Initiative and ability to coordinate multiple projects
  • Excellent interpersonal and verbal and written communication skills
  • High level of confidentiality and professionalism
  • Proficiency in MS Office Suite and experience with web-based applications

Nice To Haves

  • prior relevant experience or demonstrate attributes and/or transferable experience and skills acquired in a different industry or in a different context

Responsibilities

  • Lead the operational and financial performance of multiple communities, including budgeting, occupancy, revenue growth, and expense management.
  • Develop, coach, and support Community Managers and onsite teams to achieve company goals.
  • Conduct regular property visits to ensure high standards of maintenance, safety, curb appeal, and customer service.
  • Monitor property performance and implement strategies to improve occupancy, retention, and profitability.
  • Oversee capital projects, vendor relationships, and contract performance.
  • Resolve escalated resident concerns and promote a positive resident experience.
  • Partner with leadership to execute business plans and drive portfolio growth.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Benefits

  • Competitive wages
  • Bonus potential
  • Benefits package, complete with comprehensive medical, dental, and vision coverage
  • Health and dependent care flexible spending accounts
  • 401(k) with 20% company match
  • Life and disability insurance
  • Paid time off (2 weeks of vacation in your first year, plus personal days, sick pay and 9 company-paid holidays)
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