Regional Manager

Anytime Fitness•Youngsville, LA

About The Position

The Regional Manager is responsible for daily club operations and helping drive membership and personal training revenue through coaching and key performance indicators. The role supports club managers, reviews sales and operational performance across clubs in the district, and helps improve member experience, team communication, and business results. The position is customer-facing in an indoor gym setting and requires travel of up to 75% annually.

Requirements

High school diploma or equivalent.
Three to five years of sales experience.
Proficiency in Microsoft Office and ability to learn new software.
Excellent organizational and leadership skills.
Outstanding communication and interpersonal abilities.
Ability to prioritize and handle multiple tasks simultaneously.
Proven ability to lead a team and work as a self-starter.
Ability to obtain required certifications.

Nice To Haves

Associate degree.
Personal Training Certification.
CPR, First Aid, and AED certifications.

Responsibilities

Drive membership, personal training, and merchandise sales.
Review the daily sales process with club managers to drive sales.
Execute marketing campaigns directed by the Marketing Director, including community outreach and involvement.
Post on club social media accounts to enhance engagement, community, and culture.
Focus on member experience, including appropriate follow-up with members and prospects.
Review delinquent accounts, ensure follow-up, and collect on delinquent member accounts as needed.
Qualify, inform, inspire, and convert prospects into club members.
Clean and maintain the club and its equipment.
Perform weekly bank deposits, till counts, and inventory counts.
Help prevent membership cancellations and process cancellations or freezes as needed.
Audit personal training and client tracking.
Review and approve time-off requests and timecards weekly.
Review and analyze club reports to improve strategies and identify district-wide trends.
Assist with leading weekly and monthly meetings and training events.
Bridge communication between the Regional Manager and Club Managers.
Recognize and communicate with the team through activities such as social media shoutouts, follow-up recognition, performance and goal updates, and business reminders.
Serve as a main point of contact for Club Managers on daily operations and assist with their questions.
Review and break down month-end numbers and assist with tracking and communicating weekly and monthly KPIs.
Monitor personal training metrics for accuracy by reviewing PT station numbers and providing weekly updates to the team and/or Regional Manager.