Regional Manager-VA
Mediko•Henrico, VA
•Onsite
About The Position
MEDIKO is a mission-driven organization committed to delivering high-quality medical care to the communities we serve. Our dedicated Healthcare Professionals find meaning, support, and new opportunities to learn and grow their skills every day. This role will oversee the operational performance of multiple correctional healthcare facilities within a designated region, ensuring efficient service delivery and compliance with industry standards. The Regional Manager will manage day-to-day operations, work closely with facility leaders to optimize processes, and drive improvements in healthcare quality, staff performance, and operational efficiency. The Regional Manager will also support the implementation of corporate initiatives and ensure consistency in service delivery across the region.
Requirements
- A Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, or a related field is required.
- Active CPR/BLS certificate required (American Heart Association/American Red Cross guideline approved), if role is located in a correctional facility.
Nice To Haves
- A Master’s degree in Healthcare Administration, Business Administration, Public Health, or a related discipline is preferred.
- Minimum of 5-7 years of progressive leadership experience in the healthcare industry, with at least 3-5 years in a leadership or director-level role is preferred.
- Proven experience in managing healthcare operations in a correctional healthcare or similar regulated environment is highly preferred.
- Experience with regulatory compliance, including familiarity with NCCHC, ACA, and other healthcare standards relevant to the correctional setting is preferred.
- Demonstrated experience in strategic planning, project management, and leading cross-functional teams to meet business goals.
- A track record of successfully driving operational efficiencies, improving patient care, and managing budgets effectively.
- Certification in Healthcare Management (e.g., FACHE, CPHQ, CHC, or similar), Correctional Healthcare (NCCHC) or other relevant professional certifications is preferred.
- Active Valid Registered Nurse state licensure preferred.
Responsibilities
- Ensure site compliance with contract requirements, state regulations, and company policies and procedures; assist in developing and maintaining site-specific policies and procedures.
- Serve as the primary point of escalation, maintaining an effective presence and addressing site-level issues as they arise.
- Monitor and support site performance, ensuring adherence to quality standards, regulations, and contract specifications.
- Develop and maintain strong working relationships with client leadership and staff, fostering collaboration through regular site visits and communication.
- Collaborate with other Regional Managers and cross-functional leaders to share best practices and drive operational improvements across sites.
- Act as a liaison between Mediko leadership, site teams, and facility management, ensuring alignment on shared goals and outcomes.
- Implement and oversee quality improvement processes, utilizing data analysis to make informed decisions and drive continuous improvement.
- Review site performance metrics, analyzing reports to identify trends, issues, and opportunities for corrective or preventative action.
- Lead corrective action plans (CAPs), ensuring timely and effective remediation efforts while keeping all stakeholders informed.
- Support Health Services Administrators (HSAs) in tracking site staffing, vacancies, penalties, and liquidated damages, working to address any discrepancies.
- Provide coaching and actionable feedback to Health Services Administrators (HSAs), helping them achieve site-specific goals and improve team performance.
- Lead recruitment and retention efforts, focusing on identifying turnover drivers and minimizing attrition across assigned sites.
- Assist in talent identification and development, working with site leadership to coach and support staff to meet operational goals.
- Attend client meetings (monthly/quarterly), ensuring in-person presence when possible to strengthen relationships and foster collaboration.
- Proactively identify issues, risks, and opportunities, offering practical solutions or resources needed to achieve site and organizational goals.
- Support ongoing professional development by identifying training needs and ensuring effective delivery of training programs for operational teams.
- Participate in pre-bid meetings and proposal development as needed to support business development and expansion efforts.
- Perform other related duties as assigned.
Benefits
- Competitive Pay and MVP Bonus Program
- Benefits package including Medical, Dental, and Vision insurance for you and your family
- Preferred Pharmacy Network options
- MDLIVE virtual Provider telehealth options
- Wellness program
- Health Savings Accounts and Health Reimbursement Account options with company match
- Employer-paid Life Insurance Policy/AD&D, Long-Term Disability and Short-Term Disability coverage
- Optional Voluntary coverage for Life Insurance, Accident, Critical Illness, and Hospital Indemnity plans
- Paid portion of Maternity Leaves
- Employee Assistance Program
- Generous Paid Time Off (PTO) including 10 Holidays and flexible Floating Holidays
- Participation in the MEDIKO 401(k) Retirement Plan with company match
- Employee Referral Bonuses
- Tuition Reimbursement Assistance Plan
- Free Continuing Education
- Access to Perks and Discounts at nationally recognized chains, service providers and retailers
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What This Job Offers
Job Type
Full-time
Career Level
Manager
