Regional Manager

Riverstone Communities • Roseville, MN

37d • $81,000 - $85,000 • Hybrid

About The Position

We are seeking a qualified Regional Manager to oversee 11 properties in Minnesota and Wisconsin, based in Minnesota. The primary focus of this role is to lead Property Managers and their teams to ensure proper customer service, relationships, budget, and safety expectations are met. This position offers the opportunity to enrich the lives of residents and team members while driving regional success through strategic planning and team development.

Requirements

• Be located in Minnesota.
• 5+ years of experience within management, preferably in property management/mobile home property management.
• 5+ years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc.
• 5+ years of experience managing a successful team.
• Ability to legally operate a motor vehicle with a valid driver’s license.
• Work from home 50% of the time.
• Ability to travel 50%, by both automobile and airplane.
• Ability to be very active - walking, bending, standing and lifting up to 50 pounds.
• Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.
• Ability to take initiative and seek out details and information.

Nice To Haves

• Bilingual in Spanish preferred.

Responsibilities

• Oversee 11 properties in Minnesota and Wisconsin, based in Minnesota.
• Lead Property Managers and their teams to ensure proper customer service, relationships, budget, and safety expectations are met.
• Provide excellent customer service towards residents, prospective residents, guests, and local municipalities to help build and maintain relationships.
• Drive critical number expectation of 100% occupancy rate at all properties.
• Maintain 95% staffing levels with “A Players” at all parks.
• Maintain profitability at all locations by working to a P&L and developing an “owner” mindset.
• Maintain Riverstone’s reputation within the mobile home property management industry.
• Attend to community needs outside of normal business hours when emergencies arise 24/7.
• Set high standards for themselves and their team, managing to performance expectations.
• Perform prompt follow-up and follow-through.
• Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines.
• Be invested in the mission and vision of Riverstone Communities and the specific properties supported.

Benefits

• Medical, Dental, and Vision benefit plan offerings for you and eligible family members
• 401(k) retirement plan, with a company match
• 11 Paid Holidays Off, which includes getting your birthday off
• Robust Paid Time Off (PTO) and Wellness PTO
• Maternity/Paternity Leave
• Ability to choose a preferred schedule that works best for you
• Ongoing training and internal growth opportunities
• A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed