Regional Manager

Admiral Communities • Knoxville, TN

6d • $72,000 - $85,000

About The Position

Admiral Communities is hiring a Regional Manager to oversee a portfolio of mobile home communities and drive performance through leadership, hiring, and operational execution. The role is accountable for occupancy, revenue growth, expense control, and team performance across assigned markets, while ensuring alignment with company systems, policies, and financial goals. The Regional Manager owns results through team building, hiring, and disciplined execution.

The Regional Manager supervises Community Managers and indirectly oversees maintenance staff, vendors, and contractors. Responsibilities include managing portfolio financial performance, developing and holding teams accountable, ensuring operational consistency and regulatory compliance, driving occupancy and revenue growth, controlling expenses, approving capital projects and rehabs, and conducting regular site visits. The role requires frequent travel across the assigned region and a combination of remote work, field visits, and office time. The manager must be available for after-hours issues and emergencies.

Requirements

• High school diploma required.
• At least 5 years of management experience; multi-site experience preferred.
• Proven ability to hire and build teams.
• Strong financial and operational acumen.
• Ability to make independent decisions.
• Strong communication and organizational skills.
• Proficiency with property management software and Microsoft Office.
• Valid driver’s license and reliable transportation.
• Must be able to walk properties and inspect assets.
• Must be available for after-hours issues and emergencies.

Nice To Haves

• College degree preferred.
• Multi-site management experience preferred.

Responsibilities

• Own regional KPIs, including occupancy, delinquency reduction, revenue growth, and expense control against budget.
• Maintain a real-time understanding of portfolio financials, identify underperforming assets, and execute turnaround plans.
• Lead hiring for Community Managers and onsite staff, including sourcing, interviewing, selecting, and maintaining a talent bench.
• Onboard and train new hires to company standards; directly manage and coach Community Managers.
• Hold teams accountable to KPIs, systems, and execution standards; handle performance management, disciplinary actions, and terminations.
• Build a high-performance team culture.
• Ensure consistent execution of company policies, procedures, and systems across properties.
• Drive use of Rent Manager, company reporting standards, and communication protocols.
• Coordinate with centralized Accounting, Marketing, and virtual assistant teams.
• Ensure compliance with local, state, and federal regulations.
• Drive occupancy through leasing execution, pricing strategy, and marketing coordination.
• Oversee Park Owned Home strategy, reducing total POH count through sales and maximizing occupancy and rental rates.
• Partner with the Marketing Director to improve lead flow and conversion.
• Monitor and control operating expenses, including utilities, maintenance and vendor spend, property taxes, and infrastructure costs.
• Approve and oversee capital projects and rehabs, including cost-efficient POH rehabs.
• Conduct regular site visits to inspect property conditions, operations, and team performance; identify issues and implement corrective actions.
• Ensure communities meet company standards for safety, appearance, and compliance.
• Deliver accurate, consistent reporting to the VP of Operations and proactively communicate performance, risks, and opportunities.
• Hold weekly one-to-one calls with each Community Manager and review occupancy, delinquency, and leasing activity KPIs.
• Conduct monthly property performance reviews comparing budget to actuals and develop action plans for underperforming assets.
• Conduct quarterly talent reviews and portfolio strategy reviews with the VP of Operations.
• Own the Regional KPI Dashboard and maintain Community Manager scorecards covering leasing, collections, property condition, and execution standards.
• Use data to drive accountability and performance.
• Directly supervise Community Managers and indirectly oversee maintenance staff, vendors, and contractors.

Benefits

• Paid time off after 90 days.
• Paid holidays.
• 401(k) retirement plan.
• Training and ongoing support from an experienced operations team.
• A quarterly discretionary bonus may be offered based on overall performance, portfolio results, and company objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED