Regional Manager

2020 Companies•Chicago, IL

14d•Hybrid

About The Position

2020 Companies is hiring an experienced, full-time Regional Manager to manage a field team of Brand Ambassadors across multiple major retail markets for a client in the financial sector. The Regional Manager will build and maintain effective relationships with clients, retailers, and other territory contacts to understand and exceed client goals. The role includes hiring, training, coaching, and providing performance feedback to employees, and requires extensive travel throughout the territory. The listed work arrangement is 60% travel within the territory and 40% home office; the qualifications also state that travel may be 50% of the year across markets in the United States. The Regional Manager will oversee team activity and performance, including merchant visits, events, project goals, quotas, and KPI results. The role also includes determining staffing needs, maintaining regional headcount, ensuring compliance with company policies and procedures, and contributing to launch-related activities as needed. Compensation is $65,000 plus a 10% monthly bonus opportunity. Benefits and support listed include weekly pay, technology and mileage reimbursement, health, dental, and vision insurance, a 401(k) program, paid time off, and paid holidays. 2020 Companies describes itself as an outsourced sales and marketing agency that launches and advocates for products and brands, reaches new consumer segments, and executes sales and marketing strategies. The company emphasizes inclusive practices, employee development, career pathing, personal development opportunities, and professional stretch assignments.

Requirements

High school diploma or equivalent required.
Three to five years of retail and sales management experience required.
Superior leadership abilities and effective, professional communication and presentation skills.
Good judgment and initiative, with the ability to make decisions and solve problems.
Ability to work autonomously with excellent time-management skills.
Ability to travel 50% of the year to markets across the United States and work flexible hours.
Ability to manage by P&L standards across the business unit.
Reliable transportation and proof of insurance.

Nice To Haves

Business degree preferred.
Familiarity with Microsoft Office Suite and CRM.

Responsibilities

Manage, motivate, direct, and coordinate team activities to meet or exceed visit and project goals.
Be accountable for team members and documentation related to team productivity.
Accurately track merchant visits, events, and KPI results.
Develop and build territory relationships through networking.
Provide daily direction, training, and guidance while supporting team retention.
Determine staffing requirements in accordance with client and company directives.
Ensure team members are properly trained in sales techniques, products, and policies.
Administer and document counseling and terminations accurately and promptly in accordance with established procedures.
Assist with launch-related activities as needed.
Travel regularly to locations throughout the territory.
Ensure adherence to company policies and procedures.
Attend meetings and conference calls as required, including outside the region when needed.
Temporarily oversee extended territories as business needs dictate.
Maintain professional dress and conduct.
Perform other duties as assigned.
Ensure the team meets established weekly and monthly project goals or quotas.
Support customer and client satisfaction as measured by territory merchant visits, NPS results, and substantiated complaints.
Maintain appropriate headcount across regions.