North Regional Manager

Acosta•Springfield, IL

About The Position

The Regional Manager manages a team of District Managers across a large geographic territory. The team’s primary role is to visit stores in an assigned region, build and maintain trusting relationships, train and engage store sales associates on products and devices, and promote and advocate for products and the brand. The role leads and develops experienced sales professionals, establishes and strengthens partnerships with carrier and retailer regional and field leadership, and drives brand engagement, growth opportunities, and regional sell-through. The Regional Manager supports the team in meeting business targets by prioritizing store visits during optimal traffic periods and maintaining a visible presence through regular in-person and virtual engagement across the assigned territory. The position also includes managing market-fund budgets, performance reviews, HR policies, training, hiring, payroll, and other management responsibilities. The manager must be able to lead and coach through varied content and communication methods when face-to-face engagement is not possible.

Requirements

10+ years of combined sales or retail sales experience.
6+ years of supervisory or management experience in retail and/or retail sales field management.
Ability to manage a diverse, remote team in a performance-based culture.
Ability to adapt and thrive in a fast-paced environment while maintaining professionalism and integrity.
Proven experience in data reporting and analytical reporting.
Proven experience planning, monitoring, and managing a departmental budget.
Passion for technology and for leading others with that passion.
Ability to analyze sales and market-territory data and provide guidance for underperforming markets.
Critical-thinking skills to evaluate information and make recommendations to senior leadership.
Strong organizational, time-management, attention-to-detail, and prioritization skills.
Superior interpersonal skills for working with leaders, Territory Managers, other team members, and clients.
Excellent judgment, effective problem-resolution skills, and ability to balance multiple demands.
Ability to empower team members in a supportive and collaborative environment.
Ability to identify trends, drive business decisions, develop business goals, and determine how to achieve results with some guidelines.
Proficiency in Microsoft Office suite of tools.

Responsibilities

Lead and develop a team of District Managers across a large geographic territory.
Support team members in visiting stores, building relationships, training and engaging sales associates on products and devices, and promoting the brand.
Create a supportive, collaborative environment that empowers team members to demonstrate thought leadership and make decisions.
Establish and maintain partnerships with carrier and retailer regional and field leaders to promote brand engagement, identify growth opportunities, and drive regional sell-through.
Motivate experienced sales professionals to achieve business targets, including by prioritizing store visits during optimal store-traffic periods.
Maintain a visible presence in the assigned region through regular field visits and virtual engagement; ensure store engagements and training events provide value and meet objectives.
Manage market-fund budgets, performance reviews, HR policies, training, hiring processes, payroll, and other management responsibilities.
Lead and coach through varied content and communication methods when face-to-face engagement is not possible.
Analyze regional sales and market data, evaluate underperforming markets, and provide guidance and direction.
Conduct quarterly market evaluations and competitive assessments, calculate KPIs, and recommend actions to increase sales and market share.
Assess field-team market intelligence and feedback on business conditions and make recommendations to senior leadership.
Perform other duties as assigned.
Meet the physical requirements listed in the position description.