North Regional Manager

Acosta•Springfield, IL

About The Position

The Regional Manager will manage a team of District Managers across a large geographic territory. The team’s primary role is to visit stores in an assigned region, build and maintain trusting relationships, train and engage store sales associates on products and devices, and promote and advocate for products and the brand. The role leads and develops an experienced sales team, builds partnerships with carrier and retailer regional and field leadership, and drives brand engagement and regional sell-through. The manager maintains a visible presence in the region through regular field visits and virtual engagement, supports store training and sales performance, and oversees market funds, performance reviews, HR policies, training, hiring, payroll, and other management responsibilities.

Requirements

  • 10+ years of combined sales and retail sales experience.
  • 6+ years of supervisory or management experience in retail and/or retail sales field management, including the ability to manage a diverse, remote team in a performance-based culture.
  • Ability to adapt and thrive in a fast-paced environment while maintaining professionalism and integrity.
  • Experience in data reporting and analytical reporting.
  • Experience planning, monitoring, and managing a departmental budget.
  • Passion for technology and for leading others with that passion.
  • Ability to analyze sales and market-territory data and guide underperforming markets, including quarterly market evaluations, competitive assessments, KPI calculations, and recommendations to increase sales and market share.
  • Critical-thinking skills to evaluate field-sales market intelligence and business-condition feedback and make recommendations to senior leadership.
  • Strong organizational, time-management, attention-to-detail, and prioritization skills.
  • Superior interpersonal skills for working with leaders, Territory Managers, other team members, and clients.
  • Excellent judgment, effective problem-resolution skills, and ability to balance multiple demands.
  • Ability to empower team members through a supportive and collaborative environment.
  • Ability to identify trends, inform business decisions, develop business goals, and determine how to achieve results with some guidelines.
  • Proficiency with Microsoft Office tools.

Responsibilities

  • Lead and develop a team of Territory Managers across a large geographic territory.
  • Empower team members to demonstrate thought leadership and decision-making in a supportive, collaborative environment.
  • Build and maintain partnerships with carrier and retailer regional and field leadership to increase brand engagement, identify growth opportunities, and drive regional sell-through.
  • Motivate experienced sales professionals to meet business targets, prioritizing store visits during optimal traffic periods to maximize impact and achieve training objectives.
  • Maintain a visible presence in the designated region through regular in-person and virtual engagement and field visits that ensure the quality and value of store engagements and training events.
  • Manage market-fund budgets, performance reviews, HR policies, training, hiring processes, payroll, and other management responsibilities.
  • Lead and coach through various content and communication methods when face-to-face engagement is not possible.
  • Perform additional leadership responsibilities outlined in the position summary.
  • Meet the physical requirements listed in the job description.
  • Perform other duties as assigned.
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