Regional Manager, Workplace - Americas

Infoblox•Tacoma, WA

4d•$122,000 - $183,920•Hybrid

About The Position

Infoblox is hiring a Regional Manager, Workplace - Americas to join its Workplace Operations & Events team in Tacoma, Washington. Reporting to the Director, Global Workplace Operations and Events, this role leads workplace strategy and operational excellence across the United States, Canada, and Latin America. The manager oversees facilities, workplace services, employee engagement, employee health and safety, and events, partnering with regional workplace leaders and the global director to advance a consistent, data-informed global workplace strategy. The role works closely with Facilities, Corporate Real Estate, People & Places, IT, Security, Procurement, Finance, Legal, DEI, Benefits, ERGs, and business leaders to build a scalable regional operating model that delivers safe, inclusive, efficient, and engaging workplaces. It combines strategic leadership, operational discipline, change management, and practical use of AI-enabled tools to improve productivity, service delivery, analytics, automation, and decision support. The successful candidate will assess and improve regional operations, establish operating models and performance measures, manage workplace projects and budgets, coordinate technology and AI-enabled workflows, and develop regional team members. Over the first year, the role is expected to establish a documented and scalable workplace model, demonstrate measurable improvements, support data-informed portfolio decisions, and deliver inclusive engagement and events programs for onsite, hybrid, and remote employees.

Requirements

12+ years of progressive experience in workplace operations, facilities management, corporate real estate, employee experience, hospitality, events, EHS, or a related function, including experience managing delivery across multiple sites or a regional portfolio.
Demonstrated success managing workplace operations across multiple locations, countries, business groups, or a geographically distributed portfolio.
Ability to execute operational plans and service standards, maintain effective processes, and recommend practical improvements within established policies and business priorities.
Strong knowledge of facilities operations, workplace services, vendor and contract management, space planning, occupancy and utilization, office projects, budget management, employee engagement, events, EHS, and business continuity.
Experience managing office openings, relocations, renovations, expansions, fit-outs, or other workplace and real estate initiatives to approved scope, schedule, and budget in partnership with relevant teams.
Ability to work effectively with senior leaders and cross-functional teams, influence without relying solely on formal authority, and make sound operational decisions in changing or ambiguous situations.
Experience using workplace management, service-management, collaboration, analytics, and reporting tools such as Kadence, ServiceNow, Envoy, OfficeSpace, Microsoft 365, Teams, SharePoint, Power BI, or comparable platforms.
Practical experience applying AI-enabled tools or automation to improve productivity, reporting, knowledge management, employee support, workflow efficiency, analytics, or decision-making, with sound judgment regarding accuracy, privacy, security, and human oversight.
Excellent communication, presentation, negotiation, organizational, financial, and project-management skills, with the ability to work across cultures, time zones, and local requirements.
Bachelor’s degree in business, operations, facilities management, corporate real estate, hospitality, or a related field.

Nice To Haves

Master’s degree.
Relevant certifications such as CFM, FMP, PMP, LEED, OSHA, or EHS credentials.

Responsibilities

Manage delivery of workplace priorities across the Americas by translating global standards and department objectives into regional operating plans, schedules, service expectations, ownership, and escalation paths; identify issues and recommend improvements to the Director, Global Workplace Operations and Events.
Oversee day-to-day workplace services across offices, managed workplaces, coworking locations, and virtual environments, including building operations, maintenance, security coordination, access control, reception, food and beverage, mail and shipping, transportation, and amenities.
Coordinate inspections, preventive maintenance, emergency preparedness, incident response, business continuity, and regional EHS activities to maintain safe, reliable, compliant, and business-ready workplaces; escalate material risks.
Manage workplace projects, including openings, relocations, renovations, expansions, fit-outs, technology enablement, and site exits, against approved scope, schedule, and budget.
Partner with Corporate Real Estate on regional input for portfolio planning, lease milestones, site strategy, space planning, growth forecasts, and investments.
Manage regional operating and capital budgets and forecasts within approved plans; track spend, vendor commitments, contracts, renewals, and performance; address variances and recommend cost-effective options.
Implement global and regional processes, SOPs, playbooks, service catalogs, intake models, and documentation while accounting for local requirements; coordinate change management and communications, monitor adoption, and recommend process or policy updates.
Monitor workplace measures such as service levels, vendor performance, utilization, employee experience, events, safety, budgets, and efficiency; prepare dashboards, business updates, recommendations, and risk escalations for the Director and cross-functional partners.
Coordinate rollout of approved workplace technology and AI-enabled use cases, such as reporting, workflow automation, knowledge management, request triage, and decision support.
Coordinate an annual engagement and events calendar with business leaders, Benefits, ERGs, and Culture Club; deliver inclusive, locally relevant programs for onsite, hybrid, and remote employees within established priorities and budgets.
Lead, coach, and develop regional workplace team members; clarify priorities, support performance and capability development, and foster a collaborative, service-oriented culture across locations and time zones.
Complete a current-state assessment of Americas workplace operations, facilities, services, EHS, engagement, events, systems, vendors, budgets, risks, and stakeholder needs.
Define a regional operating model with clear decision rights, ownership, escalation paths, service standards, and operating rhythms, and establish a prioritized improvement roadmap.
Implement an initial KPI dashboard and launch or advance an AI-enabled workplace use case with documented controls and success measures.
Operationalize a scalable Americas workplace model with documented SOPs, governance, playbooks, service standards, and regular business reviews.
Deliver a data-informed portfolio and workplace strategy supporting growth forecasts, utilization trends, site decisions, space planning, capital investments, and lease milestones; implement technology and AI-enabled workflows that reduce manual effort and improve service visibility, analytics, and decision-making.
Establish an inclusive engagement and events program for onsite, hybrid, and remote employees, while strengthening the regional team through coaching, cross-location collaboration, and capability development.

Benefits

Comprehensive health coverage.
Generous paid time off.
Flexible work options.
Learning opportunities, career-mobility programs, and leadership workshops.
Sixteen paid volunteer hours each year.
Global employee resource groups.
A “No Jerks” policy.
Modern offices with EV charging and healthy snacks, plus hackathons, game nights, and culture celebrations.
Charitable Giving Program supported by Company Match.
Corporate bonus potential.