Regional Manager BTR - Tampa, FL

RangeWater Real Estate•Tampa, FL

6d•Onsite

About The Position

The Regional Manager BTR oversees a portfolio of residential communities, ensuring that each property meets operational, financial, and business performance goals. The role develops annual property budgets, reviews financial and operational reports, identifies performance gaps, and works with the Controller, clients or owners, and other stakeholders to address them. The manager leads community managers and other team members, promotes client satisfaction and retention, reviews market trends, and develops plans to drive occupancy and revenue growth. The position also oversees property standards, safety inspections, vendor and contractor work, and related reporting and administration. The role requires regular travel to communities for supervision, business meetings, and training. Work is performed in an office environment and includes frequent exposure to outdoor conditions at properties. The employee must meet the position’s attendance, punctuality, and physical demands, with reasonable accommodations where applicable.

Requirements

High school diploma.
Seasoned first-hand experience in multi-site property management and residential property operations, covering physical, operational, financial, and customer-service performance across varied asset types and market conditions.
Employment history demonstrating sales, marketing, and customer service skills sufficient to resolve customer issues, complete financial and other reports, increase sales revenue, and manage spending.
Ability to read, write, and communicate effectively, including completing legal, financial, and human resources documents and making presentations to senior managers, clients, and others.
Mathematical skills to perform calculations and interpret financial records, budgets, timesheets, and other fiscal reporting.
Understanding of property operations, lease terms, lease enforcement, and collections; ability to apply common-sense reasoning and address problems in standardized situations.
Proficiency with internet, word-processing, spreadsheet, and database-management programs; strong proficiency with property management software.
Current valid driver’s license.
Skills to hire, lead, direct, evaluate, and manage subordinates and team members, including maintenance specialists.
Ability to travel regularly to communities, meetings, and training.
Ability to perform the described physical demands, including accessing property areas, walking extended distances, navigating stairs, operating golf carts where applicable, and lifting or maneuvering up to 20 pounds independently and 50 pounds with assistance.

Nice To Haves

College degree in business, finance, marketing, or a related field.
Industry certifications such as CPM, CAPS, or CAM.
Experience with Yardi and/or One Site property management software.

Responsibilities

Develop annual budgets for assigned properties and oversee attainment of budgeted goals by analyzing financial statements, reconciling monthly statements against approved budgets, and working with stakeholders to resolve performance gaps.
Ensure the portfolio and individual communities meet operational, financial, and business performance goals by inspecting properties, reviewing reports, and implementing action plans.
Lead community managers and other team members through interviewing, hiring, training, performance management, staffing oversight, and team development.
Promote client satisfaction and retention through timely reporting and ongoing communication, and respond promptly to client or owner concerns and requests.
Review and interpret market data, identify emerging trends, and work with community managers to develop and implement plans that drive occupancy and revenue growth.
Ensure properties meet Company and owner standards through routine site and safety inspections, and communicate maintenance concerns and capital requests.
Coordinate vendors, consultants, and contractors by identifying needs, negotiating contracts, monitoring progress, processing invoices, and maintaining communication with project team members.
Complete human resources, financial, administrative, and other reports and analyses, and perform other assigned duties.
Meet attendance and punctuality expectations and comply with the physical demands of the position.
Monitor compliance with regulatory requirements, organizational standards, policies, procedures, and operational processes; report and address violations.
Follow safety practices and promptly report equipment malfunctions, injuries, accidents, and other safety issues.
Identify and suggest improvements to property efficiency, profitability, and productivity.
Stay informed about industry trends through training, association meetings, events, and other information sources.