Regional Manager BTR - Tampa, FL

RangeWater•Tampa, FL

About The Position

The Regional Manager BTR oversees the operational, financial, business, and physical performance of an assigned portfolio of residential communities. The role develops annual property budgets, monitors results against budget and performance goals, and works with Controllers, clients/owners, community managers, and others to resolve performance gaps and drive occupancy and revenue growth. It leads community managers and oversees staffing, hiring, training, and team performance. The position also maintains client satisfaction through timely reporting and communication, monitors market trends, coordinates vendors and contractors, and ensures properties meet company and owner standards through inspections and appropriate maintenance and capital planning. The position prepares human resources, financial, administrative, and other reports; promotes regulatory and policy compliance and safe work practices; and identifies opportunities to improve efficiency, profitability, and productivity. It requires regular travel to communities, meetings, and training. Work is performed in an office environment with frequent exposure to outdoor conditions at properties. The role includes routine physical access to property interiors, exteriors, and amenities, extended walking and stair use, and occasional lifting or maneuvering of weights.

Requirements

High school diploma.
Seasoned, first-hand experience in multi-site property management and residential property operations, including physical, operational, financial, and customer-service performance across varied asset types and market conditions.
Employment history demonstrating sales, marketing, and customer-service experience sufficient to resolve customer issues, complete reports and documents, increase sales revenue, and manage spending.
Ability to read, write, and communicate effectively; comprehend and complete legal, financial, and human resources documents; and prepare and deliver presentations to senior managers, clients, and others.
Mathematical skills to perform basic arithmetic and calculate percentages and time for financial records, budgets, timesheets, and other fiscal reporting.
Understanding of property operations, lease terms, lease enforcement, and collections; ability to apply common sense and solve problems involving several variables in standardized situations.
Proficiency with internet, word processing, spreadsheet, and database management programs, and strong proficiency with property management software.
Current valid driver’s license.
Proven ability to hire, lead, direct, evaluate, and manage subordinates and team members, including maintenance specialists.
Ability to meet attendance and punctuality expectations and perform essential job functions without accompaniment.
Ability to travel regularly and physically access property interiors, exteriors, and amenities; walk extended distances, navigate stairs, and operate golf carts at properties where available.
Ability to use hands for handling and typing, communicate and hear, stand, walk, reach, climb, stoop, or squat; view computer screens for extended periods; and push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Vision abilities including close, distance, color, peripheral vision, depth perception, and focus adjustment.

Nice To Haves

College degree in business, finance, marketing, or a related field.
Industry certifications such as CPM, CAPS, or CAM.
Experience with Yardi and/or One Site property management software.

Responsibilities

Develop annual budgets for assigned properties and oversee attainment of budgeted goals by analyzing financial statements, reconciling monthly statements against approved budgets, and resolving performance gaps with relevant stakeholders.
Ensure portfolio and community performance goals are met by inspecting properties, reviewing financial, market, and operational reports, and implementing action plans.
Interview, hire, train, and manage community managers and other team members in accordance with company policies, values, and business practices.
Oversee staffing at each community and supervise the acquisition, development, and management of community team members.
Promote client satisfaction and retention through timely reporting and ongoing communication; respond promptly to client and owner concerns, questions, issues, and requests.
Analyze market data and emerging trends, and work with community managers and others to implement plans that drive occupancy and revenue growth.
Ensure property appearance and physical condition meet company and owner standards through routine site and safety inspections; communicate concerns and capital needs.
Coordinate vendors, consultants, and contractors by identifying needs, negotiating contracts, monitoring progress, processing invoices, and maintaining communication with project team members.
Complete human resources, financial, administrative, and other reports and analyses, and perform other assigned duties.
Monitor compliance with regulatory requirements, organizational standards, policies, and operational processes; report and address violations or infractions.
Follow safety practices and promptly report equipment malfunctions, injuries, accidents, and other safety issues.
Identify and suggest improvements to property efficiency, profitability, and productivity.
Keep current with industry developments through training, association meetings, events, and other information sources.
Travel regularly to supervise communities, attend business meetings and training, and fulfill job responsibilities.