Regional Leader - Pharmacy (Southeast)

Lockton•Atlanta, GA

About The Position

Lockton is seeking a Regional Leader to manage a team of consulting professionals who service employer clients. The role has minimal direct book-of-business responsibility and overall accountability for unit performance, including growth and persistency. The Regional Leader oversees the region’s book of business to ensure client strategies are developed and achieved, provides direct service to complex or high-profile clients as appropriate, and supports existing and prospective accounts through collaborative, high-value service delivery. The role leads team development, resource allocation, training, and performance evaluation, including salary and bonus reviews in conjunction with the VP for the Account team. It also contributes to sales opportunities, client-deliverable peer review, vendor relationships, and collaboration across specialty practices. The position requires industry expertise in pharmacy benefits, management experience, strategic planning, and knowledge of welfare benefits, financial arrangements, compliance, and applicable legislation. Travel and responsibility for client/vendor entertainment are required.

Requirements

Bachelor’s degree or higher in a business-related field.
15 to 20 years of industry experience, specifically with PBMs or health plans.
Working knowledge of pharmacy benefits across multiple product lines, including Medicare, Medicaid, commercial health plans, and self-funded employers.
Experience developing and executing strategic plans aligned with organizational goals and long-term growth.
Excellent organizational, communication, and negotiation skills.
Firm working knowledge of welfare benefits across multiple product lines, including medical, dental, life, AD&D, and disability, and a basic understanding of risk and insurance.
Excellent computer skills, including word processing and spreadsheet expertise.
Working knowledge of differing financial arrangements and products available to clients.
Knowledge of compliance requirements and federal and state legislation.
Legal right to work in the United States.

Nice To Haves

7 to 10 years of management experience preferred.
Doctor of Pharmacy degree preferred but not required.

Responsibilities

Take overall responsibility for unit performance, including growth and persistency.
Provide direct client support and services as appropriate for complex and/or high-profile clients.
Develop rapport and promote a team approach and effective service delivery for existing and prospective accounts.
Develop the team to produce consistent, high-value deliverables.
Allocate resources and assign cases and prospect projects within the unit.
Ensure continued training and development, and serve as a primary resource for team members.
Manage Associates and complete unit performance evaluations, including salary and bonus reviews, in conjunction with the VP for the Account team.
Assist the Producer or Chief Growth Officer with sales opportunities for prospective clients.
Determine when Producer or Consulting Services Director involvement is necessary to resolve problems.
Oversee the regional book of business to ensure client strategies are developed and achieved.
Assist with peer review of the unit’s client deliverables.
Build relationships with PBMs, specialty pharmacies, and other pharmacy vendors.
Collaborate across specialty practices on relationships, process efficiencies, and point solutions.
Maintain client relationships by attending on-site meetings and lunch or evening events as needed.
Attend internal meetings and educational programs.
Be available for travel and accept responsibility for client/vendor entertainment.