Regional IT Support Specialist

Crunch Fitness•Mobile, AL

1d•Onsite

About The Position

The Regional IT Support Specialist manages and supports technology operations across Crunch Fitness franchise locations throughout the Gulf Coast, based at the Mobile, Alabama office. The territory spans Jacksonville, Florida, to Lake Charles, Louisiana. The role supports Windows-based workstations, point-of-sale systems, club administrative computers, Google Workspace, networks, and other operational technology, while coordinating with specialized vendors for systems such as commercial A/V, digital signage, sound equipment, and CCTV. The position involves regional travel for on-site troubleshooting, maintenance audits, technology rollouts, and new club openings, including overnight stays as needed. The regular schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with occasional evening and weekend coverage for emergencies or scheduled maintenance. Compensation is $60,000 per year, with benefits and travel expense reimbursement.

Requirements

Demonstrated proficiency with Microsoft Windows environments, including Windows 10/11 Pro, basic system management, and local networking.
Practical experience administering and supporting Google Workspace, including Admin Console, Gmail, Drive, and Docs/Sheets user management.
Experience collaborating with external service providers, particularly for commercial A/V setups and IP-based security/surveillance cameras.
Willingness and ability to travel across the Gulf Coast corridor, including overnight stays as projects demand.
Ability to work a standard 8:30 a.m.–5:00 p.m. schedule and provide occasional evening or weekend coverage.
Valid driver’s license, clean driving record, and reliable personal transportation.

Nice To Haves

CompTIA A+ and/or CompTIA Network+ certification; practical hands-on experience is valued equally.
Google Workspace Administrator certification or related cloud credentials.
Prior experience in multi-unit retail, hospitality, or fitness center environments.
Familiarity with basic low-voltage cabling (Cat5e/Cat6), patch panels, and server rack management.

Responsibilities

Install, configure, and maintain Windows-based workstations, POS systems, and club administrative computers.
Administer Google Workspace, including user provisioning, access permissions, shared drives, organizational units, and Gmail and Calendar integration.
Coordinate with third-party vendors to install, troubleshoot, and upgrade commercial A/V systems, digital signage, sound equipment, and CCTV/video surveillance systems.
Maintain local network hardware, routers, switches, access points, and member Wi-Fi environments across franchise locations.
Travel across the Gulf Coast region for on-site troubleshooting, routine maintenance audits, and technology rollouts for new club openings.
Provide standard daytime support and periodic after-hours or weekend support for club emergencies or scheduled off-peak maintenance.
Track IT equipment inventory, software licenses, warranties, and vendor service-level agreements.