Regional Human Resources Director - Legends Global Merchandise (LGM)

Legends Global•Indianapolis, IN

2d•Onsite

About The Position

The Regional Human Resources Director (RHRD) leads the administration, coordination, and execution of Human Resources for the Legends Global Merchandise (LGM) office in Indianapolis, Indiana, and at venues and events around the country. The role partners with operations leaders to provide advice, counsel, and coaching on HR matters, including performance management, employee and labor relations, policies and procedures, training and development, engagement, staffing, and recruitment. The director anticipates employee relations issues and provides timely counsel to address them, while identifying, recruiting, and developing talent to build organizational bench strength. The RHRD partners with the Executive Director of HR and other Regional HR Directors to lead organizational change, promote Legends’ culture, and implement people strategies and initiatives. The role manages a team of local HR professionals and supports the development of direct and indirect reports. It also helps ensure sound HR processes, legal compliance, effective workforce planning, and a safe and engaged workplace across the assigned areas of responsibility.

Requirements

At least 10 years of progressive human resources experience; high-volume, multi-unit experience is preferred, with significant emphasis on leaves of absence and employee relations, including investigations and resolution of complex employee issues.
Outstanding leadership skills and the ability to manage and prioritize multiple projects simultaneously.
Ability to influence and establish credibility with employees, management, union representatives, and clients at all levels.
Ability to ensure HR compliance with federal, state, and local laws and work with corporate legal teams to mitigate HR-related risks.
Detail-oriented and highly organized, with the ability to learn new programs and procedures quickly.
Strong interpersonal and customer service skills, business acumen, organizational savvy, and discretion with confidential information.
Flexibility to occasionally work extended hours, including nights, weekends, and holidays, due to business requirements.
Willingness to travel up to 10%.
Strong PC skills, especially Microsoft Word, Excel, and PowerPoint.

Nice To Haves

Experience leading and developing a team of HR professionals in merchandising, retail, e-commerce, or events.
Experience in a union work environment.
Experience with timekeeping and HRIS systems; UltiPro, Workday, and ABI Mastermind are a plus.
Bachelor’s degree preferred; an HR-related degree is a plus.
SHRM Certified Professional (SHRM-CP) or HRCI Professional in Human Resources (PHR) strongly preferred.

Responsibilities

Act as a conduit for communication between key leaders.
Apply HR expertise in employee relations, compensation and benefits, training and development, workforce planning, and strategic staffing and recruitment, and guide others toward solutions.
Develop and maintain employee relations strategies that support business objectives and foster trust and engagement.
Ensure policies and processes meet company, local, state, and federal legal obligations, minimize organizational risk, and support a safe and secure work environment.
Prepare information as requested or required.
Support external recruitment, talent planning, onboarding, and talent diversity.
Partner with department managers and Corporate HR to ensure onboarding for full-time, part-time, and seasonal staff.
Identify strategic positions and maintain talent action plans covering succession planning, external recruiting, and bench strength.
Manage the performance review process and promote employee awareness of organizational priorities and a culture of ongoing feedback.
Review and advise management on hiring, promotions, transfers, and terminations.
Administer HR policies and procedures and assist with developing and implementing HR and operational plans.
Create and maintain LGM-specific organizational materials and documents, including policies, programs, and procedures.
Advise managers on compliance with federal, state, and company regulations, including wage and hour, DOT, harassment, equal employment, and discrimination requirements.
Consult with legal counsel as needed to resolve labor and employee relations issues.
Advise department managers on employee relations, performance management, and staffing responsibilities.
Serve as a link between management and employees to resolve employee questions, labor and employee relations complaints, and other workplace concerns.
Oversee hiring, onboarding, orientation, employee separations, and exit interviews.
Recommend, evaluate, and participate in staff development.
Manage the Legends Global Merchandise HR team in Indianapolis and other applicable locations.
Participate in developing department goals, objectives, and systems.
Participate in committees and special projects and perform other assigned duties.