Regional Director, Human Resources

Total Wine & More•Field Office - CA, CA

3d•$143,100 - $189,150

About The Position

Total Wine & More is seeking a Regional HR Director to serve as the senior Human Resources leader for its California market, one of the company’s largest and most complex operating markets. The role partners with the Regional Vice President, District Managers, Store Managers, HR leadership, and cross-functional teams to support business performance, organizational effectiveness, talent development, employee engagement, and employment compliance. California is the primary focus, though support for a limited number of smaller markets may be assigned as business needs dictate. The Regional HR Director is a trusted business partner and advisor to field leadership, aligning HR practices with business objectives, company culture, and legal requirements. The position requires deep expertise in California employment law and experience supporting large-scale, multi-unit retail operations. The role reports to the Vice President of Field Human Resources. It is based in California; candidates must reside in California or relocate there before commencing employment. Travel is approximately 65–70% throughout California and other assigned markets.

Requirements

Bachelor’s degree in Business Administration, Human Resources, or a related field.
10+ years of progressive Human Resources leadership experience supporting multi-unit retail organizations, including significant responsibility for large hourly workforces in California.
Expert-level knowledge of California employment law and extensive experience applying California employment requirements in a multi-location operating environment.
Deep expertise in California wage-and-hour compliance, meal and rest period requirements, timekeeping, leave administration, accommodations, workplace investigations, employee relations, performance management, and other employment practices affecting retail operations.
Experience identifying, correcting, and sustaining improvements in California labor compliance practices within a multi-unit retail environment.
Experience partnering with employment counsel on wage-and-hour matters, PAGA claims, class actions, agency charges, workplace investigations, litigation, or other significant employment-related risks.
Ability to attract, recruit, develop, and retain high-performing talent within a multi-unit retail organization.
Experience partnering with senior operations leaders to drive organizational effectiveness, leadership capability, and business performance.
Ability to develop strategy and execute plans that support a large frontline organization.
Ability to influence leaders and navigate complex employee relations, compliance, and organizational challenges.
Ability to lead complex cross-functional initiatives and use workforce analytics and metrics to drive operational and organizational improvements.
Strong analytical, problem-solving, interpersonal, and communication skills.
Ability to lead, coach, and develop Human Resources professionals.
Strong relationship-building skills and ability to serve as a trusted advisor in a dynamic, high-growth retail environment.
Ability to work effectively in a fast-paced environment and manage multiple competing priorities.
Ability to travel extensively throughout California and other assigned markets.
Must reside in California or relocate to California before commencing employment.

Nice To Haves

SPHR, PHR, SHRM-SCP, or SHRM-CP certification.

Responsibilities

Partner with the Regional Vice President and field leadership to translate business priorities into people strategies supporting growth, operational excellence, workforce stability, and organizational effectiveness.
Serve as the primary Human Resources advisor for the California market, providing strategic consultation and practical guidance to leaders at all levels.
Support new store openings, workforce readiness, leadership staffing, and organizational scaling initiatives across California and other assigned markets.
Lead market talent strategies, including workforce planning, talent acquisition, succession planning, leadership assessment, internal mobility, talent reviews, and leadership and specialized store-position pipelines.
Oversee market-wide performance management and development initiatives, including coaching, performance improvement, and leadership development.
Lead and advise on complex employee relations matters, including investigations, complaints, policy interpretation, performance concerns, corrective action, and separations.
Serve as the senior HR subject matter expert on California employment law and partner with Store Operations, Legal, and Payroll to support compliant and sustainable employment practices.
Identify, assess, and remediate compliance risks involving meal periods, rest breaks, wage-and-hour practices, overtime, timekeeping, off-the-clock work, wage statements, final pay, leaves, accommodations, expense reimbursement, and other California employment requirements.
Partner with field leadership to develop practical operating solutions that strengthen compliance while supporting business objectives and operational effectiveness.
Analyze workforce data, employee relations trends, compliance metrics, and field observations to identify risks and opportunities for improvement.
Lead, coach, and develop HR team members supporting the market, setting expectations and promoting capability, accountability, and consistency.
Collaborate with Talent Acquisition, Compensation, Total Rewards, Payroll, Learning & Development, Legal, and Team Member Relations to deliver effective HR programs and solutions.
Maintain a strong business presence through regular store visits, relationship building, and ongoing partnership with California leaders.
Travel approximately 65–70% throughout California and other assigned markets.