Receptionist- Legends Global Merchandise

Legends Global•Indianapolis, IN

1d•Onsite

About The Position

The Receptionist represents Legends Global Merchandise as a friendly and welcoming first point of contact for staff, clients, callers, and on-site visitors. The role handles calls and messages, provides information about the organization and facility events, welcomes and directs visitors, and monitors visitor access. It also supports office operations by managing calendars and mail, maintaining meeting and floating workspaces and the lobby, coordinating group meals, handling clerical tasks, and monitoring and replenishing office and break room supplies. The position is in the Facilities Services department and reports to David Porter.

Requirements

High school diploma or GED preferred.
One year of related experience and/or training, or an equivalent combination of education and experience.
Excellent oral, written, and interpersonal skills.
Detail-oriented.
Ability to work unsupervised and function both independently and as a team member.
Working knowledge of Microsoft 365, specifically Outlook, Excel, and Word.
Knowledge of word-processing software.

Nice To Haves

Ability to type 35–40 words per minute.
Knowledge of spreadsheets.

Responsibilities

Retrieve voicemail messages and forward them to the appropriate personnel.
Answer incoming telephone calls, determine callers’ needs, and forward calls to the appropriate personnel or department.
Take and deliver messages or transfer calls to voicemail when the appropriate personnel are unavailable.
Answer questions about the organization and provide callers with addresses, directions, facility event information, and other information.
Welcome on-site visitors, determine the nature of their business, announce them to appropriate personnel, and direct them as needed.
Monitor visitor access and issue passes when required.
Update appointment calendars and co-manage meeting space calendars.
Receive, sort, and route mail; maintain and route publications.
Order, receive, and maintain office supplies.
Perform clerical duties as needed, including filing, typing, photocopying, and collating.
Ensure meeting spaces and floating workspaces are tidy and ready to use.
Coordinate and order group meals for large meetings and out-of-town guests, and ensure the area is cleaned after meals.
Maintain the appearance of the lobby.
Monitor office supply room inventory and coordinate ordering and restocking with the supply company.
Monitor break room supplies and coffee inventory and coordinate ordering and restocking with the supply company.