Regional Human Resources Director - Legends Global Merchandise (LGM)

ASM Global•Indianapolis, IN

3d•Onsite

About The Position

The Regional Human Resources Director (RHRD) leads the administration, coordination, and execution of human resources for the Legends Global Merchandise (LGM) office in Indianapolis, Indiana, and for venues and events around the country. The role partners with operations leaders to advise and counsel managers and employees, union and non-union, on performance management, employee relations, policies and procedures, training and development, engagement, staffing, and recruitment. The RHRD anticipates and addresses labor and employee-relations issues, helps build organizational bench strength by identifying, recruiting, and developing talent, and partners with the Executive Director of HR and other Regional HR Directors on organizational change, culture, and people strategy. The position manages local HR professionals and supports the growth and development of direct and indirect reports. The role is on-site in Indianapolis and includes travel of up to 10%.

Requirements

At least 10 years of progressive human resources experience.
Strong leadership skills and ability to manage and prioritize multiple projects while influencing employees, managers, union representatives, and clients.
Ability to ensure compliance with federal, state, and local laws and work with corporate legal counsel to mitigate HR-related risks.
Detail-oriented and highly organized, with the ability to learn programs and procedures quickly.
Strong interpersonal and customer-service skills, business acumen, organizational savvy, and discretion with confidential information.
Flexibility to occasionally work extended hours, including nights, weekends, and holidays, as business needs require.
Willingness to travel up to 10%.
Strong PC skills, especially Microsoft Word, Excel, and PowerPoint.
Bachelor’s degree preferred; an HR-related degree is a plus.
May lead or participate in special projects and perform other duties as assigned.

Nice To Haves

High-volume, multi-unit HR experience, particularly with leaves of absence and employee relations, investigations, and complex employee issues.
Experience leading and developing HR professionals in merchandising/retail, e-commerce, or events.
Experience in a union work environment.
Experience with timekeeping systems and HRIS; UltiPro, Workday, and ABI Mastermind are a plus.
SHRM Certified Professional (SHRM-CP) or HRCI Professional in Human Resources (PHR) certification.
Bachelor’s degree; an HR-related degree is a plus.

Responsibilities

Serve as a communication conduit between key leaders and apply HR expertise to guide effective solutions.
Develop and maintain employee-relations strategies that support business objectives and foster trust and engagement.
Ensure HR policies and processes meet company, local, state, and federal legal obligations, minimize organizational risk, and support a safe work environment.
Lead external recruitment and balance immediate hiring needs with long-term talent planning, onboarding, and diverse talent development.
Partner with department managers and Corporate HR to onboard full-time, part-time, and seasonal employees.
Identify strategic positions and maintain talent action plans, including succession planning, recruiting, and bench-strength assessment.
Manage the performance-review process, reinforce a feedback culture, and advise management on hires, promotions, transfers, and terminations.
Administer HR policies and procedures and assist with developing and implementing HR and operational plans.
Create and maintain LGM organizational materials, policies, programs, and procedures.
Advise managers on applicable federal, state, and company regulations, including wage and hour, DOT, harassment, equal employment, and discrimination requirements.
Consult with legal counsel as needed to resolve labor and employee-relations issues.
Advise department managers on employee relations, performance management, and staffing responsibilities.
Serve as a link between management and employees to address questions, complaints, labor relations issues, and workplace concerns.
Oversee hiring, new-employee onboarding and orientation, separations, and exit interviews.
Recommend, evaluate, and participate in staff development.
Manage the LGM HR team in Indianapolis and other applicable locations.
Participate in developing department goals, objectives, and systems; serve on committees and participate in special projects.
Perform other duties as assigned.