Receptionist- Legends Global Merchandise

ASM Global•Indianapolis, IN

2d•Onsite

About The Position

The Receptionist represents Legends Global Merchandise in a friendly and welcoming manner to staff and clients. This role manages incoming calls and messages, greets and directs visitors, provides information about the organization and facility events, and supports day-to-day office operations. Responsibilities also include coordinating calendars and meeting spaces, keeping the lobby and workspaces presentable, arranging group meals, handling mail and clerical tasks, and monitoring office and break room supplies.

Requirements

One year of related experience and/or training, or an equivalent combination of education and experience.
Excellent oral, written, and interpersonal skills.
Detail-oriented.
Ability to work unsupervised and function independently as well as as a team member.
Working knowledge of Microsoft 365, specifically Outlook, Excel, and Word.
Knowledge of word processing software.

Nice To Haves

High school diploma or GED preferred.
Ability to type 35–40 words per minute preferred.
Knowledge of spreadsheets helpful.

Responsibilities

Retrieve voicemail messages and forward them to appropriate personnel.
Answer incoming telephone calls, determine callers’ purpose, and forward calls to the appropriate personnel or department.
Take and deliver messages or transfer calls to voicemail when the appropriate personnel are unavailable.
Answer questions about the organization and provide callers with the address, directions, facility event information, and other information.
Welcome on-site visitors, determine the nature of their business, announce visitors to appropriate personnel, and direct visitors as needed.
Monitor visitor access and issue passes when required.
Update appointment calendars.
Receive, sort, and route mail; maintain and route publications.
Order, receive, and maintain office supplies.
Perform clerical duties as needed, including filing, typing, photocopying, and collating.
Co-manage meeting space calendars.
Ensure meeting spaces and floating workspaces are tidy and ready to use.
Coordinate and order group meals for large meetings and out-of-town guests, and ensure the area is cleaned after meals are served.
Maintain the appearance of the lobby.
Represent Legends Global Merchandise in a friendly and welcoming manner to staff and clients.
Monitor office supply room inventory and coordinate ordering and restocking with the supply company.
Monitor break room supplies and coffee inventory and coordinate ordering and restocking with the supply company.