Regional HR Manager

PLS•Chicago, IL

27d•Onsite

About The Position

The Regional Manager of Human Resources is a consultative position that provides guidance to support a positive work environment aligned with achieving company goals. This role will enhance the level of human resources support by fostering a high level of employee trust, while providing effective coaching and advice to leadership. This position plays a pivotal role in mitigating employment-related risks, analyzing trends, and making proactive recommendations. The Regional Manager of Human Resources will report directly to the Senior Regional Manager of Human Resources.

Requirements

10 plus years of progressive experience in human resources with a focus on employee relations in a multi- unit, geographically diverse field-support position within a fast-paced industry such as retail or hospitality
Superior written and verbal communication skills
Must have demonstrated problem solving, judgment and conflict resolution skills with the ability to provide high-quality independent analysis, conclusions, and recommendations
Knowledge and understanding of federal, state, and local employment laws and regulations
Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions and company policies
A demonstrated team-orientation with all levels of employees
Ability to quickly build trusting relationships, gain credibility, and partner with leaders and peers
Ability to effectively manage change and complex situations
Ability to handle sensitive and confidential information
Proven planning, priority setting, and time management skills
Ability to achieve results in a fast-paced dynamic environment with shifting priorities and deadlines
Strong technical/computer skills including Word, Excel, and Power Point
Enthusiasm for business and a passion for driving results
Demonstrated organization, strong attention to detail and follow-up skills

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Partner with field leadership in assessing and resolving medium to high complex human resources matters, seeking input as appropriate and influencing business leaders to take appropriate courses of action.
Engage proactively with employees to understand the needs of our diverse workforce.
Conduct prompt, thorough investigations in response to employee complaints.
Identify, recommend, and oversee implementation of appropriate actions to accomplish a timely resolution.
Prepare well-documented written summaries of findings.
Proactively work with other support center departments.
Proactively identify internal and external human resources and employee relations trends.
Support leadership and teams through change, maintaining operational excellence, and addressing potential challenges proactively.
Remain current regarding regulatory changes impacting assigned regions.
Propose and recommend proactive strategies to support company goals and improve employee experience.
Provide partnership, counsel, and expertise to business leaders to drive business outcomes through highly engaged and high performing teams.
Explain company policies, procedures and governmental regulations, and the need for compliance with all levels of leadership.
Assist leadership with handling and preparation of disciplinary actions and terminations.
Track and monitor data in HR systems in a timely manner.
Develop and compile statistics and reports for leadership use.
Analyze HR metrics (e.g., exit interviews, engagement results, etc.) and develop insights to drive action planning.
Champion and show PLS’ culture and core values through corresponding behavior and actions.
Must be able to facilitate content during regional and/or department meetings.
Help foster a work environment that promotes teamwork, meaningful performance feedback, recognition, mutual respect, and employee satisfaction.
Perform or assist with other duties and projects assigned.