Regional HR Generalist

Vertex Education•Chandler, AZ

About The Position

The Regional HR Generalist provides responsive, high-touch HR guidance and operational support to leaders and employees across multiple campuses. Reporting to the Director of HR Client Services, this role is the lead HR point of contact for assigned school partners and supports the employee lifecycle, compliance, employee relations, performance management, leave administration, and benefits education. The position requires proactive communication, careful follow-through, and close partnership with school leaders to support employees and ensure processes are completed accurately and on time. This full-time position is hybrid or remote and operates Monday through Friday. The Regional HR Generalist partners with principals, school leaders, regional operations teams, and internal HR colleagues to address regional needs and advance Vertex Education’s education-focused mission.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field.
At least 3 years of progressive HR experience, including employee relations, performance management, and coaching.
At least 2 years of experience in a multi-site, regional, or field-based HR role.
Working knowledge of California employment laws, California state policy requirements applicable to school employers, and federal HR compliance obligations, with the ability to apply them in day-to-day HR operations.
Experience managing the full cycle of employee leave processes, including FMLA, ADA, workers’ compensation, and state-specific programs.
Strong client-service orientation and ability to influence and advise leaders independently.
Attention to detail and ability to manage onboarding documentation, compliance deadlines, and employee clearances before start dates.
Experience leading recurring client or stakeholder meetings, managing action items, and serving as an accountable primary point of contact.
Experience supporting employee onboarding, offboarding, and benefits-related employee communications.

Nice To Haves

HR experience in K–12 education, charter schools, or other highly regulated environments.
Knowledge of California teacher credentialing and permit requirements, including California Commission on Teacher Credentialing processes.
Professional HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP.
Experience serving as a strategic HR business partner to senior operational or school leadership.
Ability to navigate ambiguity and balance competing priorities in a fast-paced setting.

Responsibilities

Serve as the primary HR advisor and point of contact for assigned principals, school leaders, regional operations teams, and school clients.
Lead recurring weekly or biweekly client meetings; set agendas, communicate updates, track action items, and follow through on next steps.
Build trusted relationships with school leaders through proactive communication, timely issue resolution, and ownership of HR priorities.
Conduct quarterly HR business reviews covering workforce trends, people metrics, and compliance risks.
Collaborate with the internal HR team to meet regional needs and deliver high-touch client service.
Lead and resolve employee relations matters through coaching, conflict resolution, and formal investigations.
Document and manage investigations in accordance with legal requirements and internal protocols.
Guide school leaders on corrective action, disciplinary decisions, policy interpretation, and workplace culture.
Support employee performance management, including coaching, feedback, performance plans, documentation, and process alignment.
Participate in talent reviews and succession planning, and maintain visibility into school staffing needs and talent risks.
Manage the full cycle of employee leaves, including FMLA, ADA, workers’ compensation, and state-specific leave programs.
Provide guidance on employment laws, school-related state policy requirements, and federal, state, and local compliance obligations.
Support California school employment compliance, including mandated training, personnel documentation, and employee clearance processes.
Track teaching credentials, permits, renewal dates, and related documentation in coordination with school leaders and specialists.
Identify and mitigate compliance risks related to HR practices.
Coordinate onboarding, transfers, personnel changes, and offboarding while maintaining timely communication, accurate records, and a positive employee experience.
Track pre-employment checklists and documentation, including background checks, fingerprinting, TB clearance, employment eligibility verification, and school-specific requirements; confirm required clearances before employees begin work.
Flag missing documents, pending clearances, and start-date risks, and partner with hiring managers and school leaders to resolve gaps.
Support benefits enrollment, qualifying life events, and employee inquiries by explaining plan information and enrollment timelines and directing employees to benefits administrators or brokers as needed.
Coordinate offboarding documentation, employee communications, benefits transitions, and collaboration with payroll and operations as appropriate.
Lead or support campus implementation of HR programs, trainings, and strategic initiatives.
Ensure accurate position management and headcount alignment with academic and operational leaders.
Contribute to compensation research and related proposals as needed.
Facilitate teacher contract renewals and employee engagement processes across the region.