Regional Group Fitness Manager - Dallas

Fitness Connection•Carrollton, TX

About The Position

Fitness Connection is seeking a hands-on, data-informed Regional Group Fitness Manager to lead Group Fitness execution and performance across multiple clubs in an assigned market. This field-based role oversees class schedules, instructor staffing and coverage, class quality, leadership development, operating consistency, and the member experience. The manager partners with club and fitness leaders to ensure schedules meet member and business needs, qualified instructors are available, and classes are safe, engaging, and consistently delivered. The role monitors participation data, attendance, cancellations, substitutions, field observations, member feedback, and operating results to identify trends and improve performance. It includes recruiting and developing instructors, coaching performance, maintaining backup coverage, resolving operational issues, and leading regional rollouts of new or updated programs. Regular travel between assigned clubs is required. The schedule must remain flexible and may include early mornings, evenings, weekends, and occasional holidays. Work takes place primarily in active fitness clubs, with some administrative work in office or remote settings. Fitness Connection is a full-service, all-inclusive health club focused on providing a high-value experience with premium-level amenities. The company is committed to equal employment opportunity and provides reasonable accommodations for qualified individuals with disabilities in accordance with applicable law.

Requirements

  • High school diploma or equivalent required.
  • Current nationally recognized Group Fitness certification or equivalent required.
  • Current CPR/AED certification required and must be maintained throughout employment.
  • Demonstrated ability to lead people and operations across multiple locations or teams.
  • Strong understanding of Group Fitness scheduling, staffing, class delivery, and instructor management.
  • Demonstrated experience with staffing, scheduling, performance measurement, coaching, and multi-location operations.
  • Ability to use attendance, participation, cancellations, substitutions, and other performance information to make business decisions.
  • Ability to observe classes and provide specific, constructive coaching.
  • Strong organizational skills and attention to reporting, documentation, planning, and follow-through.
  • Strong verbal and written communication, relationship-building, judgment, problem-solving, ownership, and follow-through skills.
  • Ability to communicate expectations, priorities, and changes clearly, collaborate across departments and leadership levels, and adapt to changing business needs.
  • Valid driver’s license, reliable transportation, and ability to travel regularly throughout the assigned market.
  • Ability to use standard business and reporting tools, including email, spreadsheets, scheduling platforms, and performance reporting systems.

Nice To Haves

  • Bachelor’s degree in exercise science, kinesiology, business, sports management, or a related field.
  • 3+ years of progressive Group Fitness leadership experience, including experience supporting multiple clubs, locations, or teams.
  • Experience teaching multiple Group Fitness formats.
  • Experience training, evaluating, or developing instructors.
  • Experience using performance information to identify trends and improve schedules, staffing, and class offerings.

Responsibilities

  • Own Group Fitness performance across assigned clubs and communicate results, risks, trends, and improvement plans.
  • Monitor attendance, participation, cancellations, substitutions, and other established performance measures.
  • Identify underperforming classes, schedules, or locations and implement timely improvement plans.
  • Build and adjust class schedules based on member participation, club needs, instructor availability, and performance trends.
  • Maintain appropriate instructor staffing and backup coverage across assigned clubs.
  • Recruit instructors proactively and maintain visibility into instructor availability and coverage needs.
  • Support selection, development, and coaching of Group Fitness leaders and instructors.
  • Set performance expectations and provide feedback, recognition, coaching, and accountability.
  • Ensure procedures for absences, substitutions, coverage, onboarding, and instructor readiness are followed.
  • Maintain a regular presence in assigned clubs; observe classes and provide specific, constructive feedback.
  • Coach instructors to deliver safe, engaging, high-quality classes consistent with company standards.
  • Review member feedback and participation trends, respond professionally to concerns, and partner with leaders to resolve issues.
  • Create an inclusive, welcoming, energetic, and service-focused environment for members and teammates.
  • Ensure Group Fitness programs, safety practices, and operating standards are consistently executed.
  • Conduct club visits, class observations, coaching conversations, and operational reviews.
  • Address operational issues requiring regional leadership or coordination across clubs.
  • Lead regional rollouts of new or updated programs, including preparation, communication, instructor readiness, schedule changes, launch support, and follow-up.
  • Ensure instructors maintain required certifications and follow company policies, safety expectations, and reporting requirements.
  • Partner with People Operations and field leadership on attendance, conduct, and performance concerns.
  • Collaborate with Operations, Fitness, People Operations, Marketing, and other support teams to execute company initiatives.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Holidays
  • Complimentary gym membership
  • Employee discounts on services and programs
  • Career growth and advancement opportunities
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