Regional General Manager
About The Position
InterMed is seeking a Regional General Manager to lead its healthcare technology management program for a major health system in Albuquerque, New Mexico. This is a visible, on-site leadership role focused on building strong relationships with hospital leaders, removing barriers for the team, and driving results across multiple sites. The position is full-time and benefited. The Regional General Manager leads regional operations and personnel, oversees medical equipment repair and maintenance, manages performance and budgets, and serves as the primary on-site partner to hospital leadership. The role also supports contract renewals and regional growth while ensuring compliance with regulatory standards, company security policies, and HIPAA regulations.
Requirements
- Strong written and verbal communication skills.
- Highly organized and self-motivated, and comfortable working with data and technology.
- 10+ years of supervisory experience, including leading multi-site teams.
- Deep knowledge of healthcare technology management (HTM).
- Experience managing client relationships, contracts, and budgets in a healthcare or field service environment.
Nice To Haves
- Bachelor’s degree in electronics, engineering, business, or equivalent experience.
- Relevant certification, such as CHTM or CBET.
- Knowledge of sales principles.
Responsibilities
- Deliver annual regional business results, including revenue, profit, and service performance.
- Lead, coach, and develop Tech Managers and service technicians, including through training and performance evaluations.
- Serve as the primary on-site partner to hospital leadership, building trust and resolving concerns quickly.
- Oversee repair, calibration, and maintenance of medical equipment in accordance with regulatory standards.
- Report monthly performance results to company leadership and use data to drive improvement.
- Develop and manage budgets aligned with business objectives.
- Renew contracts and identify growth opportunities within the region.
- Manage on-call schedules, overtime, and billing processes.
- Conduct customer satisfaction reviews and act on feedback.
- Build training programs, service documentation, and support procedures.
- Ensure compliance with company security policies and HIPAA regulations.
Benefits
- The position is described as benefited; specific benefits are not listed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
