Regional General Manager

Arcis Golf•Prosper, TX

About The Position

Arcis Golf is seeking a Regional General Manager to serve as the General Manager of Gentle Creek Golf Club in Prosper, Texas, while overseeing multiple Texas properties. The role is responsible for the overall success of the properties by maintaining established cost and quality standards, maximizing profits, developing and retaining employees, and exceeding guest expectations. The Regional General Manager works with property leaders on annual operating budgets and ensures monthly adherence to budgeting guidelines. The role guides leadership teams in developing marketing plans, pricing, business strategies, and plans for revenue generation, expense management, sales, and marketing. It also supports property General Managers with human resources functions, promotes Arcis Golf philosophies, protects property assets through preventative maintenance programs, and helps ensure compliance with applicable laws and company policies. The role includes responding to guest requests and following up on satisfaction, completing weekly site visit reports covering sales, unexpected expenses, course conditions, and general operations, and providing written and verbal property or project updates to the Regional Vice President. A four-year college degree is preferred but not required; equivalent work experience is acceptable. Seven to ten years of property management experience is required.

Requirements

Seven to ten years of property management experience.
Strong leadership skills.
Strong oral and written communication skills.
Attention to detail.
Planning and organizational ability.
Customer service skills.
Computer skills.
Accounting knowledge.

Nice To Haves

Four-year college degree or equivalent work experience.

Responsibilities

Work with property leaders to prepare annual operating budgets under company guidelines and ensure each facility adheres to budgeting guidelines monthly.
Guide leadership teams in creating marketing plans, pricing, and business strategies.
Direct and assist leadership with executing business plans involving revenue generation, expense management, sales, and marketing.
Promote Arcis Golf philosophies to employees and guests.
Assist property General Managers with human resources functions.
Protect properties and their assets by enforcing and maintaining preventative maintenance programs.
Respond promptly and in a friendly manner to guest requests, and follow up to ensure guest satisfaction.
Maintain a professional appearance and dress.
Follow company policies and procedures and communicate them effectively to subordinates.
Ensure properties comply with federal, state, and local laws.
Complete weekly site visit reports for each property covering sales, unexpected expenses, course conditions, and general operating status, including deviations from approved business plans.
Provide the Regional Vice President with written and verbal updates on property and project status within the region.