Regional General Manager – West Coast

Carrier•Tukwila, WA
•$143,000 - $286,000

About The Position

The Regional General Manager oversees branches, regions, or departments comprising multiple teams led by managers and/or supervisors of Distribution Channel Management professionals. The role oversees distribution channel management activities, ensures short- to medium-term operational plans are met, and develops distribution channel management strategies in support of the discipline. It provides recommendations to leadership on critical strategies and is accountable for commercial applied revenue, margins, cash, and regional market P&L results. The position grows the West Coast region, develops customer and channel relationships, pursues major business opportunities, and works with the Strategy team to manage the indirect channel and invest in direct-channel growth. It collaborates with Carrier colleagues and teams to serve Carrier Applied HVAC customers, provide regional strategy and support, and break down silos to bring an outside-in perspective to Carrier.

Requirements

  • Bachelor’s degree.
  • 10 or more years of experience in team management and/or channel management.
  • 5 or more years of management and leadership experience leading cross-functional project teams and/or managing multiple departments.

Nice To Haves

  • MBA or Mechanical Engineering degree.
  • Techno-commercial sales and contract management experience.
  • Business P&L exposure.
  • Excellent written and verbal communication skills.

Responsibilities

  • Act as the primary contact for highly visible or valuable distribution and channel management teams and strategic prospects, building professional relationships to understand and meet customer needs within the contracted scope.
  • Manage business development activities for distribution and channel management teams in support of the business strategy defined by executive leadership.
  • Pursue major bid opportunities, review final bid responses with the team, negotiate with large or complex potential customers, and build customer relationships to win projects.
  • Lead regular discussions with distribution and channel management teams to understand their needs and explain how products and services can meet them, creating new clients and increasing sales.
  • Lead the team in writing proposals and presenting new business proposals; negotiate value and address resistance to develop business.
  • Direct management team representatives on the specific needs and nuances of the business with their assigned channel.
  • Establish long-term customer relationships with distribution and channel management teams to influence opportunities.
  • Manage the indirect channel and invest in direct-channel growth in collaboration with the Strategy team.
  • Collaborate with and lead Carrier Applied HVAC customer activities, involving CCS, Strategic Accounts, Spec Engineers, and other Carrier colleagues.
  • Grow the West Region and unlock business opportunities.
  • Bridge silos to bring an outside-in perspective to Carrier.
  • Provide strategy and support in the region.
  • Own regional results and market P&L.

Benefits

  • Medical, dental, and vision coverage.
  • Wellness incentives.
  • Retirement benefits.
  • Paid vacation, up to 15 days.
  • Paid sick days, up to 5 days.
  • Paid personal leave, up to 5 days.
  • Paid holidays, up to 13 days.
  • Birth and adoption leave.
  • Parental leave.
  • Family and medical leave.
  • Bereavement leave.
  • Jury duty leave.
  • Military leave.
  • Purchased vacation.
  • Short-term and long-term disability.
  • Life insurance and accidental death and dismemberment coverage.
  • Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account.
  • Tuition assistance.
  • Short-term cash incentives, subject to plan requirements.
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