Regional General Manager

Richelieu Hardware • Dallas, TX

6d

About The Position

Richelieu is seeking a Regional General Manager with full operational responsibility for Texas, Missouri, Kansas, New Mexico, Colorado, Arkansas, and Louisiana. The role oversees all phases of regional business, including sales and profitability, warehouse operations, and customer service. Branch Managers and Sales Managers report directly to the General Manager. The position is accountable for the region’s P&L, growth, operational performance, team development, and customer relationships.

Requirements

• Related experience in industrial or building materials distribution, with emphasis on leading outside sales and operations teams.
• A commercial or sales-driven mindset; sales leadership experience is optimal.
• Deep knowledge and understanding of complete branch office operations, specifically with P&L responsibility.
• Empathetic leadership and superior emotional intelligence, with the ability to recognize and develop team members’ strengths and support their professional growth.
• Excellent communication skills and ability to interact at all levels internally and with suppliers and customers.
• KPI-oriented and well organized, with superior communication aptitude.

Responsibilities

• Drive regional sales growth through existing customer relationships and new business acquisition, providing coaching, strategy, and direction to sales managers and outside sales teams as needed.
• Take personal ownership of strategic growth for key customer accounts.
• Support and organize Branch Managers to enable efficient order processing and accurate, safe, and timely shipping and receiving.
• Maintain accountability for the complete P&L and the growth and success of the region.
• Ensure effective communication among personnel involved in customer service and shipping and receiving.
• Oversee logistics-related operations and ensure compliance with applicable environmental, health, safety, and other regulatory requirements.
• Advise managers on recruitment and team development, and oversee employee hiring, supervision, and training to achieve company goals and objectives.
• Establish and execute strategies to improve processes, procedures, and methods and promote efficiency across departments.
• Maintain detailed awareness of daily sales and operations KPIs.
• Promote a positive working culture by leading from the front and creating an environment in which employees want to participate.

Benefits

• Competitive market-based salary and annual bonus potential.
• Monthly car allowance and covered fuel.
• Business expense reimbursement.
• Group insurance program, including medical, dental, vision, life, and disability coverage.
• Employee Stock Purchase Plan with employer matching.
• 401(k) with employer matching.
• Company smartphone.
• Paid vacation time, sick days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed