Regional General Manager

The Ghoman Group•Indianapolis, IN

25d•$70,000 - $105,000

About The Position

The Ghoman Group is seeking an experienced, results-driven Regional General Manager to oversee hotel operations, financial performance, guest satisfaction, team development, and operational standards. The role provides leadership to General Managers and department heads across assigned properties, with a focus on operational excellence, profitability, and guest satisfaction. The position is based at the Holiday Inn Express & Suites Indianapolis W – Airport Area in Indianapolis, Indiana, and requires travel between assigned properties as needed. The Regional General Manager monitors hotel financial performance, reviews budgets and forecasts, develops strategies to improve revenue and satisfaction, and supports property management teams with operational challenges. The role also includes developing hotel leadership teams, maintaining company and brand standards, conducting property inspections, and supporting business planning, renovations, and capital improvement projects. The salary is $70,000–$105,000 per year, based on qualifications, experience, and leadership background.

Requirements

At least 5 years of hotel management experience, preferably as a General Manager, Regional Manager, Area Manager, or senior hotel leader.
Strong knowledge of hotel operations, P&L management, budgeting, payroll, and labor costs.
Strong understanding of front office, housekeeping, maintenance, sales, revenue management, and guest services.
Proven ability to lead, coach, and develop management teams.
Excellent communication, organizational, and problem-solving skills.
Strong financial and business acumen.
Ability to analyze operational reports and implement corrective action.
Proficiency with hotel PMS, Microsoft Office, and standard hotel management systems.
Strong leadership and accountability; guest-service mindset; team-building and employee-development skills; strategic thinking and decision-making; communication and negotiation skills; professionalism and integrity; and ability to perform effectively in a fast-paced hotel environment.

Nice To Haves

Experience with IHG, Marriott, Hilton, or another major hotel brand.
Bachelor's degree in Hospitality Management, Business Administration, or a related field.

Responsibilities

Oversee daily hotel operations and provide leadership to General Managers and department heads.
Ensure properties meet company, brand, safety, quality, and service standards.
Monitor hotel financial performance, including revenue, payroll, expenses, and profitability.
Develop strategies to improve occupancy, ADR, RevPAR, guest satisfaction, and overall profitability.
Review P&L statements, budgets, forecasts, and key performance indicators.
Work with Sales and Revenue Management teams to maximize revenue.
Recruit, train, coach, and develop hotel leadership teams.
Establish performance expectations and maintain management accountability.
Monitor staffing levels, labor costs, scheduling, and productivity.
Conduct regular property inspections and address operational deficiencies.
Ensure proper housekeeping, maintenance, safety, and front-office standards.
Build relationships with guests, employees, vendors, ownership, and brand representatives.
Assist with budgeting, forecasting, business planning, renovations, and capital improvement projects.
Identify opportunities to control expenses while maintaining quality and guest satisfaction.
Support hotel management teams with problem-solving, employee relations, and operational challenges.
Travel between assigned properties as needed to provide leadership and operational support.