Regional General Manager

The Ghoman Group•Indianapolis, IN

24d

About The Position

The Ghoman Group is seeking an experienced, results-driven Regional General Manager to oversee hotel operations, financial performance, guest satisfaction, team development, and operational standards. The role provides leadership to General Managers and department heads across assigned properties, with a focus on operational excellence, profitability, and guest satisfaction. The Regional General Manager travels between assigned properties as needed to provide leadership and operational support. The position includes monitoring financial results and operational performance; developing strategies to improve occupancy, ADR, RevPAR, guest satisfaction, and profitability; supporting budgeting, forecasting, business planning, renovations, and capital improvement projects; and helping hotel management teams address operational challenges. Compensation is $70,000–$105,000 per year, based on qualifications, experience, and leadership background.

Requirements

At least 5 years of hotel management experience, preferably as a General Manager, Regional Manager, Area Manager, or senior hotel leader.
Strong knowledge of hotel operations, P&L management, budgeting, payroll, and labor costs.
Strong understanding of front office, housekeeping, maintenance, sales, revenue management, and guest services.
Proven ability to lead, coach, and develop management teams.
Excellent communication, organizational, and problem-solving skills.
Strong financial and business acumen.
Ability to analyze operational reports and implement corrective action.
Proficiency with hotel PMS, Microsoft Office, and standard hotel management systems.
Strong leadership and accountability.
Excellent guest-service mindset and team-building and employee-development skills.
Strategic thinking and decision-making skills.
Strong communication and negotiation skills.
Professionalism and integrity.
Ability to perform effectively in a fast-paced hotel environment.

Nice To Haves

Experience with IHG, Marriott, Hilton, or another major hotel brand.
Bachelor's degree in Hospitality Management, Business Administration, or a related field.

Responsibilities

Oversee daily hotel operations and provide leadership to General Managers and department heads.
Ensure properties meet company, brand, safety, quality, and service standards.
Monitor hotel financial performance, including revenue, payroll, expenses, and profitability.
Develop strategies to improve occupancy, ADR, RevPAR, guest satisfaction, and overall profitability.
Review P&L statements, budgets, forecasts, and key performance indicators.
Work with Sales and Revenue Management teams to maximize revenue.
Recruit, train, coach, and develop hotel leadership teams.
Establish performance expectations and maintain management accountability.
Monitor staffing levels, labor costs, scheduling, and productivity.
Conduct regular property inspections and address operational deficiencies.
Ensure proper housekeeping, maintenance, safety, and front-office standards.
Build relationships with guests, employees, vendors, ownership, and brand representatives.
Assist with budgeting, forecasting, business planning, renovations, and capital improvement projects.
Identify opportunities to control expenses while maintaining quality and guest satisfaction.
Support hotel management teams with problem-solving, employee relations, and operational challenges.
Travel between assigned properties as needed to provide leadership and operational support.