Regional Fleet Readiness Manager - Central

Waymo • Chicago, IL

1d • $130,000 - $160,000

About The Position

The Regional Fleet Readiness Manager is part of Waymo’s Market Operations Team and is pivotal to end-to-end fleet performance. The role owns top-of-funnel supply metrics and the critical path from platform readiness to supply-demand equilibrium, ensuring fleet health supports service availability. The position combines technical expertise with operational leadership, translating technical issues into operational uptime while mentoring internal teams and holding external partners to high standards across multiple markets.

The manager leads the scaling of new electric vehicle platforms across Central Region markets, oversees field integration and fleet health, and provides technical guidance to multi-site Diagnostic Technicians. The role connects Hardware and Electrical Engineering with Field Operations, develops operational responses to systemic failures, manages vendors and workforce readiness, champions automation and depot throughput, reports fleet health and maturity to leadership, and works with Supply Management to ensure critical parts are available.

Requirements

• Bachelor’s degree in Mechanical Engineering, Business, Operations, Fleet or Logistics, or Automotive & Fleet Technology.
• At least 7 years of industry experience in large-scale commercial operations, logistics, or hardware manufacturing, including at least 3 years focused on EV platforms.
• At least 5 years overseeing regional fleet and maintenance workflows, including repair-order performance, fleet productivity and availability, and overall operational effectiveness.
• Demonstrated experience taking a vehicle platform or complex hardware product from the NPI phase through stable, commercial-scale field deployment.
• Proven track record monitoring fleet performance KPIs, such as vehicle turnaround time, downtime percentages, per-unit maintenance cost, and regional asset utilization.
• Proven ability to manage complex service-level agreements and drive vendor accountability through data-driven performance audits.
• Advanced ability to interpret telemetry data, diagnostic trouble codes, dashboards, and fleet metrics to identify operational gaps, mitigate market-level risks, and optimize fleet health.
• Experience managing multiple high-stakes technical projects simultaneously in a high-velocity environment, such as retrofits and software-defined hardware updates.

Nice To Haves

• Direct experience with autonomous vehicle ecosystems, especially integration of compute and sensing suites with EV powertrains.
• Experience implementing or refining formal operating systems, such as the Waymo Operating System or Lean Manufacturing, to reduce operational drag.
• Advanced knowledge of EV safety standards and ability to design and manage safe workspaces for high-voltage e-battery service.
• Skill navigating organizational restructuring and leading teams through the fluid environment of a scaling startup.
• Ability to build and manage relationships, engage in person, and foster cross-functional communication and alignment.
• Skill in analytical and critical thinking, problem-solving, risk assessment and management, and long-term planning and prioritization.

Responsibilities

• Lead the strategic scale-up of new EV platforms across multiple Central Region markets, overseeing field integration, high-voltage stabilization, sensor-health protocols, fleet uptime, and platform maturity.
• Provide dotted-line leadership and technical oversight to a multi-site team of Diagnostic Technicians, setting daily priorities and mentoring technicians on complex powertrain and AV-stack troubleshooting.
• Act as the primary liaison between Hardware/Electrical Engineering and Field Operations, translating systemic technical failures into actionable Standard Work and driving Root Cause Analysis.
• Manage complex service-level agreements and ensure third-party partners are appropriately staffed and technically trained for multi-platform EV operations.
• Audit vendor Standard Work and safety certifications.
• Champion automated systems and advanced tooling to maximize depot throughput.
• Provide executive-ready reporting on fleet health and maturity to Global Leadership.
• Partner with Supply Management to oversee critical component lifecycles and just-in-time part availability, supporting zero downtime for mission-critical EV hardware.

Benefits

• Discretionary annual bonus program
• Equity incentive plan
• Company benefits program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager