Assistant Manager, Fleet Readiness

TriMet•Gresham, OR

3d•Onsite

About The Position

The Assistant Manager, Fleet Readiness ensures revenue vehicles are fueled, serviced, disinfected, and meet or exceed the District’s service standards set by the Department Director. The role coordinates fleet pullout activities with operations maintenance managers and supervisors and supervises onsite custodial services and/or minor maintenance work to support vehicle and facility cleanliness, reliability, efficiency, and safety. The Assistant Manager coordinates training, work evaluation, staffing, and daily assignments for employees within their span of control. The role is expected to respond to emergencies and work any days, hours, or shifts as required, under varying conditions including inclement weather. It requires in-person work at least five days per week, reliable attendance, and a consistent commitment to safety. The Assistant Manager also serves as a steward of TriMet and maintains an understanding of customers’ experiences and TriMet’s products and services. Other related duties may be assigned.

Requirements

High school diploma or GED.
Four years of total credited experience.
Three years of experience in janitorial or maintenance operations, which may include building custodial services or fleet service such as rental car, automotive dealership service, or retail car maintenance.
One year of lead experience.
Current, valid Class C driver’s license issued by Oregon or Washington and ability to pass a driving-record check meeting TriMet standards.
Ability to work in person at least five days per week and to respond to emergencies and work any days, hours, and shifts as required, including under inclement weather conditions.
Or an equivalent combination of training and experience.

Nice To Haves

Bachelor’s degree in industrial mechanics, electrical engineering, or a related field.
One year of experience in a combined union and non-union organization.

Responsibilities

Coordinate with operations maintenance managers and supervisors to prepare the fleet for AM/PM pullout.
Supervise shift employees performing interior and exterior cleaning of facilities or bus and rail fleets.
Assign daily work and ensure adequate staffing coverage for the workload.
Conduct daily shift meetings to communicate information from the Manager.
Ensure facility and fleet conditions comply with TriMet policies and guidelines and applicable federal, state, and local codes and regulations.
Prepare weekly, monthly, and/or quarterly reports.
Develop plans covering staffing, objectives, strategies, and key performance indicators.
Coordinate purchases of employee tools, equipment, and supplies with other departments; manage inventories of cleaning supplies, tools, and equipment.
Communicate with supervisory staff and managers to support efficient and consistent operations.
Monitor employee attendance and absence records; approve vacation, sick leave, FMLA, and overtime requests.
Complete workers’ compensation documentation and investigations.
Coach and counsel employees, monitor performance, and conduct performance evaluations.
Apply rules, procedures, policies, and the Working Wage Agreement consistently; conduct labor-relations activities with employees and union representatives to resolve disputes and grievances.
Document and recommend necessary discipline to the Manager.
Conduct scheduled quality-control audits and inspections; evaluate employee performance in person and by phone, address needed improvements, and support a safe working environment.
Ensure safe and efficient use of shop equipment and supplies and conduct monthly safety meetings.
Understand, comply with, and enforce District rules and procedures to maintain a safe environment for employees and customers.
Ensure required drug and alcohol testing protocols are followed.
Orient and train employees on worksite hazards and the safe, proper use of tools, equipment, and systems.
Coordinate continuous-improvement processes, encouraging employee creativity and involvement to identify efficiencies and solve problems.
Evaluate and implement techniques and improvements to enhance work performance and the work environment.
Train new employees on maintenance equipment and procedures, emphasizing safety.
Document and conduct evaluations of new employees during their probationary period.