Regional Finance & Insurance Performance Manager

Protective•Phoenix, AZ

7d•$12,000 - $16,000

About The Position

The Regional Finance & Insurance Performance Manager (Production Development Manager) is responsible for increasing business at automotive dealerships through training, production monitoring, and analysis of dealership Finance and Insurance product sales. The role creates and delivers training and related services at client locations and provides ongoing support to established dealership partners in Arizona. Consistent and regular travel is required. The manager develops dealership sales strategies and action plans to improve profitability, production, product penetration, and compliance. They advise dealership Finance and Insurance personnel on sales techniques and compliance, review production against goals, recommend product enhancements, and regularly coordinate with dealer principals, general managers, and finance directors. The role also provides product information and training, handles client inquiries and complaints, reports competitive and production information to executive management, and supports long-term dealership relationships. The position requires automotive dealership experience as a Finance & Insurance Manager or F&I Director. The listed compensation target is $12,000–$16,000 per month, with additional annual incentive opportunities based on individual and company performance. Benefits include health, dental, and vision insurance; mental health benefits and an employee assistance program; paid time away benefits, including paid parental leave; short-term disability; a cultural observance day; healthcare account contributions; a pension plan; a company-matched 401(k); and ProHealth Rewards.

Requirements

Required experience as a Finance & Insurance Manager or F&I Director at an automotive dealership.
Two to four years of related experience and/or training.
Demonstrated success increasing F&I production, profitability, product penetration, and compliance performance.
Strong working knowledge of dealership operations, lender relationships, menu selling, and regulatory compliance requirements.
Valid driver's license.
Ability to read, analyze, and interpret business publications, professional journals, technical procedures, and governmental regulations; author reports, correspondence, and procedure manuals; and present information and respond to questions.
Ability to calculate discounts, interest, commissions, proportions, percentages, and other figures, and apply basic algebra and geometry.
Ability to follow written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
Knowledge of word processing, spreadsheet, internet, order processing, project management, database, and contract management software.
Oral and written communication, sales technique, customer relations and service, technical communication, math aptitude, negotiation, organization, professionalism, presentation, reading, and time-management skills.
Ability to follow procedure manuals.
Ability to travel consistently and regularly to established dealership partners in Arizona.
Ability to talk, hear, and drive regularly; stand, walk, sit, use hands, and reach frequently; occasionally taste or smell; and occasionally lift or move 15–20 pounds.

Responsibilities

Create sales strategy plans to increase dealership profitability using finance and insurance industry knowledge.
Advise dealership Finance and Insurance personnel on sales techniques and customer compliance.
Develop and coordinate training plans, review production against goals, and recommend product enhancements to improve dealership profits.
Monitor monthly production and advise dealer principals, general managers, and finance directors on strategies to improve profits.
Provide ongoing service to dealership accounts by promoting and training clients on company products professionally.
Explain available products, warranty procedures, and related details to clients.
Respond to and resolve client inquiries, conduct follow-up, provide pricing and product information, gather feedback, and make changes as needed to support company goals.
Determine appropriate responses to dealership and customer complaints and resolve significant disputes by considering available options.
Research and analyze dealership needs to create and implement sales practices, including financial incentives for dealership Finance and Insurance personnel and dealer principals.
Establish dealership procedures to increase Finance and Insurance department profit while maintaining compliance with state and federal laws and dealer principal directives.
Meet monthly with executive management to review accounts, recommend approaches to increase revenue, and report problems and corrective actions.
Recommend incentive structures for Finance and Insurance pay plans and sales goals.
Analyze monthly reports and monitor production to report competitive information to executive management.
Negotiate and set pricing on certain Walkaway products with new dealership clients introduced by the manager.
Organize and deliver monthly production meetings and training, communicate and monitor dealership product directives, and support profitability for dealerships and the company.
Support and enforce company sales policies and procedures and foster long-term business relationships.
Assess client needs and make recommendations based on finance and insurance industry expertise and knowledge of company products and services.
Perform other duties as assigned.