Regional Facilities Manager

JLL • Mountain View, CA

1d • $145,400 - $183,000 • Onsite

About The Position

JLL is seeking a Regional Facilities Manager to lead facilities operations and workplace experience across a 1–2 million-square-foot portfolio in Mountain View, California. The role combines strategic client partnership, portfolio management, operational oversight, team leadership, financial performance, innovation, and sustainability. The manager will align facilities plans and large-scale projects with client objectives and culture, while delivering an exceptional workplace experience and maintaining safety and regulatory compliance. Experience commissioning and decommissioning facilities is highly desirable.

The Regional Facilities Manager will serve as the primary client contact and strategic partner, lead a high-performing team, and oversee facility services such as maintenance, janitorial, utilities, and vendor management. The role also uses data, reporting, and KPIs to optimize performance, manage budgets and forecasts, identify savings, and demonstrate value. This is an on-site position. JLL does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Expected compensation is $145,400–$183,000 per year. Final compensation depends on factors including qualifications, location, market conditions, and internal considerations. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

• At least 7 years of experience in real estate management, with a strong emphasis on client relationship management and workplace experience.
• Excellent financial analysis and reporting skills, including the ability to turn data into actionable insights.
• Proven leadership and interpersonal skills, with a track record of building and motivating high-performing teams.
• Outstanding customer service skills and a genuine interest in creating exceptional workplace experiences.
• Ability to use data to guide decisions and measure the impact of facilities initiatives.
• Ability to work independently and collaboratively, meet deadlines, and thrive under pressure.
• Proactive, strategic approach and interest in innovation and continuous improvement.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Authorization to work in the United States without visa sponsorship.

Nice To Haves

• Bachelor’s degree in business administration, real estate, or a related field.
• Experience working for a facilities service provider.
• Facilities management certifications such as IFMA CFM or FMP.
• Experience commissioning and decommissioning facilities.

Responsibilities

• Serve as the primary point of contact and strategic partner for clients; understand their needs, anticipate challenges, and deliver solutions.
• Manage a 1–2 million-square-foot portfolio and develop strategies aligned with client objectives.
• Translate client goals into actionable facilities plans.
• Design and oversee on-site services, amenities, and programs that support employee well-being, collaboration, and productivity.
• Use data analytics, reporting, and KPIs to evaluate facility performance, identify trends, optimize efficiency, reduce costs, and drive continuous improvement.
• Build, mentor, and lead a high-performing facilities team; foster collaboration, accountability, and growth.
• Advise senior leadership and foster collaboration across internal and client teams.
• Oversee facility operations, including maintenance, janitorial services, and utilities.
• Implement proactive operations programs and manage vendor relationships through measurable service-level agreements.
• Lead or coordinate the operation and maintenance of advanced building systems and champion sustainability initiatives aligned with client goals.
• Use technology to improve facilities operations and workplace experience, including exploring innovative solutions and potentially partnering with internal product teams on technology pilots.
• Ensure operations and projects meet safety, health, and regulatory requirements; implement emergency response and business continuity plans.
• Own the budget, monitor baseline KPIs, analyze variances, forecast, develop savings initiatives, and strive to exceed incentive KPI goals.
• Manage large-scale initiatives, including multi-million-dollar projects, while maintaining a high-quality workplace experience.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Professional growth and development opportunities.
• Supportive culture and comprehensive benefits package focused on mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed