Regional Facilities Manager

JLL•Mountain View, CA
•$145,400 - $183,000•Onsite

About The Position

JLL is seeking a Regional Facilities Manager to lead a 1–2 million-square-foot property portfolio and deliver seamless facility operations, innovative workplace experiences, strong client partnerships, and large-scale projects aligned with client objectives and sustainability goals. The role serves as a strategic client partner and trusted advisor, translating client goals into facilities plans and using data and KPIs to improve performance, manage costs, and demonstrate value. The manager oversees building operations and advanced systems, leads facilities professionals and vendors, owns financial performance, and ensures safety and regulatory compliance. Experience commissioning and decommissioning facilities is highly desirable. The position is onsite in Mountain View, California. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship. Expected compensation is $145,400–$183,000 per year, with final compensation determined by qualifications, location, market conditions, and internal considerations.

Requirements

  • At least 7 years of experience in real estate management, with emphasis on client relationship management and workplace experience.
  • Excellent financial analysis and reporting skills, including the ability to turn data into actionable insights.
  • Proven leadership and interpersonal skills, with a track record of building and motivating high-performing teams.
  • Strong customer service skills and a genuine interest in creating exceptional workplace experiences.
  • Ability to use data to guide decisions and measure the impact of facilities initiatives.
  • Ability to work independently and collaboratively, meet deadlines, and thrive under pressure.
  • Proactive, strategic approach and interest in innovation and continuous improvement.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Authorization to work in the United States without sponsorship.

Nice To Haves

  • Bachelor’s degree in business administration, real estate, or a related field.
  • Experience with a facilities service provider.
  • Facilities management certification such as IFMA CFM or FMP.
  • Experience commissioning and decommissioning facilities.

Responsibilities

  • Serve as the primary client contact and strategic partner, building trusted relationships, anticipating client needs, and delivering solutions.
  • Manage a 1–2 million-square-foot portfolio and develop strategies that maximize its value and support the client’s long-term objectives.
  • Create and oversee on-site services, amenities, and programs that improve workplace experience, employee well-being, collaboration, and productivity.
  • Use data analytics, reporting, and KPIs to assess facility performance, identify trends, improve efficiency, reduce costs, and support continuous improvement.
  • Build, mentor, and lead a high-performing facilities team, fostering collaboration, accountability, and growth.
  • Advise senior leadership and foster collaboration across internal and client teams.
  • Oversee facility operations, including maintenance, janitorial services, and utilities; implement proactive programs and manage vendor relationships through measurable service-level agreements.
  • Lead or coordinate the operation and maintenance of advanced building systems and champion sustainability initiatives aligned with client goals.
  • Use technology to improve facility operations and workplace experience, including exploring innovative solutions and potentially partnering with internal product teams on technology pilots.
  • Ensure operations and projects meet safety, health, and regulatory requirements, and implement emergency response and business continuity plans.
  • Own the budget, monitor baseline KPIs and variances, forecast, develop savings initiatives, and work to exceed incentive KPI goals.
  • Manage large-scale projects, including multi-million-dollar initiatives, and support facility commissioning and decommissioning.

Benefits

  • 401(k) plan with matching company contributions.
  • Medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
  • Professional growth and development opportunities.
  • Comprehensive benefits package supporting personal well-being and growth.
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