Regional Facilities Manager

WKS Restaurant Corporation (WKS Restaurant Group) • Cypress, CA

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About The Position

The Regional Facilities Manager leads company facilities technicians and third-party suppliers in overseeing operations and maintenance for 80–100 restaurant facilities in an assigned region. The role focuses on maintaining a safe, efficient, and comfortable environment for employees and visitors, managing company assets effectively and in compliance with relevant regulations, and partnering with store operations and other departments to meet shared objectives.

The manager develops maintenance programs for restaurant equipment and building systems, coordinates scheduled and unscheduled repairs, manages operating and capital budgets, and conducts facility inspections. The role also supports safety protocols and company sustainability initiatives; recruits, trains, and manages facilities personnel; oversees vendor relationships and performance; and responds to facility-related requests. Regular travel within the assigned region and occasional travel outside it are required.

Requirements

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field, plus 5 years of Facilities Management experience; candidates without a degree may be considered with 8 or more years of relevant facilities management experience.
• Strong knowledge of facility operations and maintenance best practices and a history of success in a similar role.
• Excellent organizational and problem-solving skills.
• Proficiency with Google Suite, MS Office, and facilities management software; the company uses Corrigo CMMS.
• Effective communication and interpersonal skills for collaborating with employees, vendors, and contractors.
• Ability to handle multiple tasks simultaneously and work independently with minimal supervision.
• Ability to meet the described physical demands, including occasionally lifting up to 75 pounds.

Nice To Haves

• Restaurant experience.

Responsibilities

• Develop and implement a comprehensive maintenance program for facilities, restaurant equipment, and building systems to support restaurant uptime.
• Coordinate scheduled and unscheduled repairs and maintenance with maintenance staff, external contractors, and store operations teams.
• Develop and manage annual facilities budgets, including forecasting and cost control for operating and capital expenditures.
• Identify and implement opportunities for change and continuous improvement.
• Conduct regular facility inspections to assess compliance with company standards and industry best practices and identify improvements.
• Implement and enforce safety protocols, procedures, and guidelines for employees and guests.
• Assist in developing and implementing company sustainability initiatives.
• Recruit, train, and manage facilities personnel and engage third-party vendors.
• Manage the balance between in-house technician work and third-party vendor work.
• Set performance expectations, conduct evaluations, and provide team guidance and support.
• Negotiate contracts, review service agreements, and monitor vendor performance.
• Respond to facility-related inquiries and requests from store operations and other customer groups, addressing or escalating concerns as needed.
• Prepare and present reports and presentations on facility-related matters.
• Provide reliable facilities services and customer service to customer departments, company leadership, other departments, and stakeholders.
• Travel regularly to assigned locations within the region and occasionally outside the region.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager