About The Position

The Regional Facilities Maintenance Manager leads maintenance operations across the Oklahoma, West Texas, and Arkansas region to ensure safe, reliable, high-performing restaurant facilities. The role develops maintenance professionals, oversees capital improvements, and implements strategies that strengthen restaurant performance and support long-term growth. It partners with field teams, Operations, Real Estate, and vendors to improve restaurant readiness, reliability, and operational success. This field-based role supports restaurants across an assigned market or region. It involves frequent travel for on-site support and relationship-building with field leaders and teams. When not traveling, the manager works from a home office and collaborates virtually. The role requires full-time availability, flexibility as operational priorities change, and regular travel that may include day trips, overnight stays, extended market visits, and occasional out-of-market support. Candidates must live within the region they support.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • At least 6 years of facilities, restaurant, hospitality, or similar multi-site experience.
  • Experience leading maintenance technicians, field teams, or similar skilled trades professionals.
  • Strong knowledge of maintenance operations, capital planning, and project execution.
  • Experience managing budgets, capital expenditures, vendors, and contractor relationships.
  • Proven ability to lead projects and influence cross-functional teams.
  • Strong problem-solving, decision-making, and organizational skills.
  • Strong communication, coaching, and partnership-building skills.
  • Proficiency in Microsoft Office and business systems.
  • Ability to travel and maintain a valid driver’s license.
  • Must reside within the supported region and be able to travel throughout it as needed.
  • Full-time availability and flexibility to adjust to evolving operational priorities; regular travel may include day trips, overnight travel, extended market visits, and some out-of-market support.

Nice To Haves

  • 6–8 or more years of experience in a restaurant or multi-unit environment.
  • Technical certifications, such as EPA, mechanical, or trade licensing.
  • Experience with preventive and predictive maintenance programs.
  • Background in large-scale capital project planning and execution.
  • Experience coaching and developing technicians or field teams.
  • Familiarity with facility management or work order systems.

Responsibilities

  • Oversee maintenance operations to ensure safe, efficient, and reliable restaurant facilities.
  • Lead preventive and predictive maintenance programs across the region.
  • Manage capital projects, including enhancements, rebuilds, and new unit openings, from start to finish.
  • Partner with Brand Leaders to prioritize initiatives aligned with operational and strategic goals.
  • Monitor budgets, capital expenditures, and maintenance spending to ensure fiscal accountability.
  • Conduct site visits to assess facility conditions, identify preventive maintenance opportunities, and support urgent 24/7 restaurant facility needs.
  • Lead vendor and contractor performance, ensuring quality, responsiveness, and compliance.
  • Hire, coach, and develop maintenance team members across the region.
  • Ensure completion of fire, safety, and regulatory inspections.
  • Collaborate with cross-functional partners to deliver maintenance and capital initiatives.
  • Identify opportunities to improve operational efficiency, reliability, and restaurant performance.

Benefits

  • Competitive weekly pay.
  • Bonus program.
  • Company vehicle, cell phone, and laptop.
  • 5 weeks of PTO starting on day one.
  • Paid corporate holidays.
  • Paid parental leave.
  • 401(k) match of $1 for each $1 contributed, up to 4%.
  • Competitive medical, dental, and vision benefits.
  • Short-term and long-term disability benefits.
  • Career development and growth opportunities.
  • Whataburger Family Foundation scholarship program, with dependents also eligible, and hardship grant assistance.
  • Discounted meals for the employee and a guest.
  • Cell phone service discounts.
  • Computer and software discounts.
  • Fitness and gym discounts.
  • Awards and recognition.
  • Retirement celebration program.
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