Regional Facilities Maintenance Group Manager

Whataburger•San Antonio, TX
•Remote

About The Position

The Regional Facilities Maintenance Group Manager leads the strategy, performance, and continuous improvement of facilities maintenance programs across multiple regions. The role ensures restaurants remain safe, reliable, and ready to serve guests by driving maintenance planning, asset stewardship, vendor management, and team leadership while supporting restaurant growth and long-term business objectives. This is a field-based role supporting restaurants across an assigned market or region. The manager travels frequently to partner with Operations, provide on-site support, and maintain relationships with field leaders and teams. When not traveling, the role is performed from a home office and involves independent work and virtual collaboration. Candidates must reside within the region they support. The role requires full-time availability and regular travel, including day trips, overnight travel, extended market visits, and occasional out-of-market support based on business needs.

Requirements

  • Bachelor’s degree or equivalent combination of education and experience.
  • 8+ years of progressive facilities maintenance, construction, engineering, or related leadership experience.
  • Experience leading multi-site maintenance operations across a large geographic area.
  • Strong financial acumen with experience managing operating and capital budgets.
  • Experience managing contractor, vendor, and service-provider relationships.
  • Proven success leading, coaching, and developing high-performing teams.
  • Strong strategic planning, problem-solving, and decision-making skills.
  • Ability to analyze data and translate insights into operational improvements.
  • Excellent communication and stakeholder management skills.
  • Valid driver’s license and ability to meet company driving requirements.
  • Ability to travel frequently within assigned regions.
  • Must reside within the region supported and be able to travel throughout that area as needed.
  • Full-time availability and flexibility to adjust to evolving operational priorities.
  • Ability to travel regularly, including day trips, overnight travel, and extended market visits; some out-of-market support may be required.

Nice To Haves

  • Experience supporting restaurant, retail, hospitality, or other multi-unit environments.
  • Experience leading regional or national facilities maintenance programs.
  • Knowledge of asset lifecycle management and preventative maintenance strategies.
  • Experience implementing maintenance management systems and technology solutions.
  • Familiarity with capital project planning, prioritization, and execution.
  • Experience influencing senior leaders and cross-functional stakeholders.
  • Professional certifications related to facilities management, maintenance, or project management.
  • Experience leveraging AI-enabled tools, analytics, or automation to improve business outcomes.

Responsibilities

  • Lead, coach, and develop regional facilities maintenance leaders and teams.
  • Drive maintenance strategies that support operational excellence and business growth.
  • Oversee regional maintenance, capital, and operating budgets.
  • Develop long-range asset management and facility lifecycle plans.
  • Ensure contractor and vendor performance meets quality, cost, and service expectations.
  • Partner with Operations to prioritize facility needs and resolve complex issues.
  • Support new restaurant openings, remodels, and major capital projects.
  • Analyze maintenance trends and performance metrics to drive improvements.
  • Champion maintenance technologies, systems, and process enhancements.
  • Build organizational capability through succession planning and talent development.
  • Ensure compliance with company standards, safety requirements, and regulatory guidelines.
  • Collaborate with cross-functional partners to align maintenance priorities with business objectives.
  • Perform other duties as assigned.

Benefits

  • Competitive weekly pay.
  • Bonus program.
  • Company vehicle, cell phone, and laptop.
  • 5 weeks of PTO starting on day one.
  • Paid corporate holidays.
  • Paid parental leave.
  • 401(k) match of $1 for every $1 contributed, up to 4%.
  • Medical, dental, and vision benefits.
  • Short-term and long-term disability benefits.
  • Career development and growth opportunities.
  • Whataburger Family Foundation scholarship program for eligible dependents and hardship grant assistance.
  • Discounted meals for the employee and a guest.
  • Cell phone service discounts.
  • Computer and software discounts.
  • Fitness and gym discounts.
  • Awards and recognition.
  • Retirement celebration program.
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