Regional Engagement Coordinator

Milwaukee County Wisconsin•Milwaukee, WI

About The Position

The Regional Engagement Coordinator plans and implements community engagement and public outreach activities within an assigned Milwaukee County Parks region. The position serves as a liaison between Parks and residents, neighborhood organizations, Friends Groups, volunteers, elected officials, and community partners. It communicates Parks initiatives, gathers and relays community feedback, and supports responsive park planning, projects, and programs. The coordinator builds and maintains relationships with diverse communities, promotes equitable and inclusive participation in Parks activities and decision-making, and works with internal Parks divisions to address community needs and strengthen public trust and engagement with the Parks system.

Requirements

Current resident of Wisconsin.
Possession of a valid Wisconsin Driver’s License, able to be maintained throughout employment.
Associate degree or higher in Parks & Recreation, Public Administration, Urban Planning, Human Services, or a related field.
At least two years of experience in Non-Profit Management, Volunteer Management, Public Engagement, or Community Engagement.
Intermediate knowledge of related computer and software applications, such as word processing and spreadsheets.
Willingness and ability to work irregular hours due to frequent overtime, weekend work, or shift rotation.
Willingness and ability to have on-call availability, including irregular, unpredictable, or particularly long hours.
Willingness and ability to travel up to 25% of the time.

Nice To Haves

Bachelor’s degree or higher in Parks & Recreation, Public Administration, Urban Planning, Human Services, or a related field.
Previous work experience in a program management role.
Previous volunteer management experience.
Bilingual in English and Spanish.

Responsibilities

Plan and implement outreach strategies and engagement activities to inform and involve residents and community stakeholders in Parks initiatives.
Develop and distribute public-facing information, facilitate community meetings and events, conduct direct outreach, and gather public input to support inclusive participation and awareness of Parks programs and projects.
Serve as a liaison between the public and Parks divisions by communicating community needs, questions, concerns, and feedback to appropriate staff.
Coordinate responses to public inquiries and emerging issues, facilitate communication across work units, and help ensure community concerns are addressed in a timely and appropriate manner.
Recruit, coordinate, and support volunteers participating in Parks activities and service projects.
Organize volunteer events, communicate participation requirements, ensure applicable agreements and procedures are followed, and coordinate with Parks staff and community partners to support safe and effective volunteer participation.
Coordinate community engagement for park planning, capital improvements, playground replacements, and other Parks initiatives.
Work with project teams to communicate project information, solicit and document community feedback, identify stakeholder concerns, and connect community input with the appropriate Parks staff.
Develop and maintain relationships with Friends Groups, neighborhood organizations, nonprofits, and other community partners.
Support the formation and ongoing development of Friends Groups, facilitate communication between groups and Parks staff, and connect partners with appropriate resources and opportunities to support parks.
Maintain records of outreach activities, community feedback, volunteer participation, and engagement outcomes.
Prepare activity summaries and reports, maintain relevant databases and documentation, and manage outreach materials, equipment, webpages, and supplies.
Perform all other duties as assigned.