Regional Engagement Coordinator
About The Position
The Regional Engagement Coordinator plans and implements community engagement and public outreach activities within an assigned Milwaukee County Parks region. The position serves as a liaison between Parks and residents, neighborhood organizations, Friends Groups, volunteers, elected officials, and community partners to communicate Parks initiatives, gather and relay community feedback, and support responsive park planning, projects, and programs. The coordinator builds and maintains relationships with diverse communities, promotes equitable and inclusive participation in Parks activities and decision-making, and coordinates with internal Parks divisions to address community needs and strengthen public trust and engagement with the Parks system.
Requirements
- Current resident of Wisconsin at the time of application.
- Valid Wisconsin Driver’s License, maintainable throughout employment.
- Associate degree or higher in Parks & Recreation, Public Administration, Urban Planning, Human Services, or a related field.
- At least two years of experience in Non-Profit Management, Volunteer Management, Public Engagement, or Community Engagement.
- Intermediate knowledge of related computer and software applications, such as word processing and spreadsheets.
- Willingness and ability to work irregular hours, including frequent overtime, weekends, or shift rotation.
- Willingness and ability to be on call, including for irregular, unpredictable, or particularly long hours.
- Willingness and ability to travel up to 25% of the time.
Nice To Haves
- Bachelor’s degree or higher in Parks & Recreation, Public Administration, Urban Planning, Human Services, or a related field.
- Previous work experience in a program management role.
- Previous volunteer management experience.
- Bilingual in English and Spanish.
Responsibilities
- Plan and implement outreach strategies and engagement activities to inform and involve residents and community stakeholders in Parks initiatives; develop and distribute public-facing information, facilitate community meetings and events, conduct direct outreach, and gather public input.
- Serve as a liaison between the public and Parks divisions by communicating community needs, questions, concerns, and feedback to appropriate staff; coordinate responses to inquiries and emerging issues and facilitate communication across work units.
- Recruit, coordinate, and support volunteers participating in Parks activities and service projects; organize volunteer events, communicate participation requirements, ensure applicable agreements and procedures are followed, and coordinate safe and effective participation.
- Coordinate community engagement for park planning, capital improvements, playground replacements, and other Parks initiatives; communicate project information, solicit and document feedback, identify stakeholder concerns, and connect input with appropriate Parks staff.
- Develop and maintain relationships with Friends Groups, neighborhood organizations, nonprofits, and other community partners; support Friends Groups and connect partners with resources and opportunities.
- Maintain records of outreach activities, community feedback, volunteer participation, and engagement outcomes; prepare summaries and reports, maintain databases and documentation, and manage outreach materials, equipment, webpages, and supplies.
- Perform all other duties as assigned.
Benefits
- Competitive benefit package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
