Regional Dispatcher - Evansville Regional Dispatch Center

Indiana State Police • Evansville, IN

22d

About The Position

Serve as a professional staff employee of the Indiana State Police, receiving, collating, recording, disseminating, and accurately dispatching information to Department police personnel, other law enforcement agencies, and support services. The role uses a Computer Aided Dispatch (CAD) system, Records Management System (RMS), Automatic Vehicle Locator (AVL), Geographic Information System (GIS), and other Regional Dispatch Center resources.

The Evansville Regional Dispatch Center is under construction and is not expected to be operational for several months. The position will ultimately be based in Evansville, but most initial training and onboarding will take place in Bloomington. Candidates must be willing and able to complete training in Bloomington until the Evansville facility is ready for occupancy. A department vehicle will be available for required travel to and from Bloomington.

On-the-job training is provided for qualified candidates. The Dispatch Center operates continuously, 24 hours per day, 7 days per week, and employees must be able to work multiple or rotating shifts, including weekends and/or holidays.

Requirements

• High school graduate or equivalent GED.
• Successfully complete the Department typing test.
• Take a Department-approved Dispatch Simulation test.
• Become certified and maintain certification as a TDD/TTY operator.
• Become certified in CPR and Emergency Medical Dispatch, or provide proof of certification.
• Ability to maintain confidentiality.
• Ability to communicate effectively, verbally and in writing.
• Successfully pass a background investigation.
• Submit a complete work history.
• Submit copies of a high school transcript or GED certificate, any college transcripts, technical certificates, and a military DD214 if applicable.
• Maintain concentration on numerous tasks in a busy and noisy environment.
• Remain calm in emergency situations.
• Be willing and able to complete initial training and onboarding in Bloomington until the Evansville facility is ready for occupancy.
• Work multiple or rotating shifts, including weekends and/or holidays.

Nice To Haves

• Emergency Medical Technician (EMT) certification preferred.

Responsibilities

• Provide dispatch support to other Regional Dispatch Centers statewide as needed in response to natural disasters, inclement weather, or other operational needs.
• Coordinate emergency and non-emergency traffic with Department personnel and other public safety agencies.
• Provide emergency medical self-help instructions to citizens while EMS units are en route.
• Process, analyze, and dispatch Indiana Data and Communications System (IDACS), National Law Enforcement Telecommunications System (NLETS), and National Crime Information Center (NCIC) information in precise formats and in accordance with state and federal guidelines.
• Receive, collate, record, disseminate, and accurately dispatch information using the center’s dispatch and other resources.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED