Sun Com Mobile Regional Director

Sun Com Mobile•Houston, TX

3d•$70,000 - $80,000

About The Position

The Regional Director oversees multiple districts across a wide region, managing sales performance and operational excellence across all locations. The role coaches, develops, and supports Cluster Managers, District Managers, and Area Directors; ensures compliance with company standards; and drives sales initiatives. The position involves regular local travel and occasional overnight travel for store visits, with work performed on the road. The full-time schedule may include evenings, weekends, and holidays as needed.

Requirements

Proven experience in retail management focused on sales, operations, and personnel coaching and development.
Proficiency in employee work scheduling and HR management.
Excellent communication, organizational, and problem-solving skills.
Strong interpersonal, communication, and organizational skills.
Ability to travel locally on a regular basis and overnight when necessary for store visits.
Availability to work a full-time schedule that may include evenings, weekends, and holidays as needed.
Ability to handle average-weight objects up to 30 pounds or stand for long periods.

Nice To Haves

High school diploma or equivalent.
One year of management experience.
One year of retail sales experience.
Spanish language proficiency.

Responsibilities

Oversee and implement MAPs (Motivation, Accountability, Performance) for Cluster Managers without an Area Director, District Managers, and Area Directors, ensuring compliance and execution of sales targets.
Lead and deliver sales, underperformance, and operations training during store visits and group sessions, collaborating with Cluster Managers and Area Directors.
Support RSM development through shadowing opportunities.
Plan and execute RSM meetings, underperformer training, and quarterly all-hands meetings with Cluster Managers, District Managers, and Area Directors.
Monitor daily sales activities and marketing efforts in GroupMe, ensuring tasks are completed and sales updates are shared across teams.
Communicate daily and weekly sales updates, goals, and initiatives to leadership teams.
Review, communicate, and ensure execution of new sales items and initiatives.
Manage event requests in collaboration with partners and marketing teams.
Monitor sales activity reports and portal alerts to ensure targets are met.
Coach employees on performance and incentive plans during store visits.
Assign sales, training, and marketing tasks during downtime.
Shadow customer interactions during store visits and intervene as needed.
Support new-hire training and ensure progress and timeline compliance.
Oversee business-to-business partnerships.
Monitor store-opening processes and resolution of operational trouble tickets.
Inspect stores for compliance with operational standards, including CPOG, demos, and merchandising.
Monitor and ensure proper cash-handling procedures.
Review operational communications, activity, and compliance across stores.
Oversee employee scheduling to ensure adherence to schedules and company policies.
Oversee staffing, recruitment, and employee performance reviews.
Conduct store visits to monitor performance, provide coaching, and offer support.
Prepare weekly agendas, manage after-hours issues, and submit expense reports.
Recognize employee achievements and ensure consistent employee engagement.