Regional Director Northeast

CareDx, Inc. • Remote, VT

12h • $288,000 - $325,000 • Remote

About The Position

CareDx is seeking a Regional Director to lead commercial performance, talent development, and operating discipline across a growing, multi-state Northeast region. This senior commercial leadership role translates national strategy into regional priorities and execution plans, and serves as a direct extension of the national commercial strategy.

The role leads teams selling a complex oncology diagnostic to multidisciplinary care teams, including Otolaryngologists (Head & Neck Surgeons), Medical Oncologists, Radiation Oncologists, and Colorectal Surgeons in academic and community settings. The Regional Director models strong selling skills and clinical acumen, supports compliant positioning of NavDx®, and coaches representatives on tumor boards, care pathways, and multidisciplinary clinical conversations.

The position is responsible for field coaching and performance management, hiring and onboarding, developing talent and succession plans, and partnering across commercial and corporate functions. It also drives CRM adoption, forecast accuracy, pipeline discipline, and consistent operational standards. The role reports to the SVP, Commercial Operations and requires extensive travel within the region (50–70%). The position is remote within the United States.

Requirements

• Bachelor’s degree required.
• At least 8 years of experience in oncology and diagnostics sales.
• At least 3 years of direct people leadership experience managing field sales teams.
• Demonstrated experience working with ENT / Head & Neck Surgery, Medical Oncology, Radiation Oncology, and/or Colorectal Surgery.
• Proven success leading teams through growth, expansion, and change.
• Documented track record of coaching and developing high-performing sellers.
• Operational rigor, a data-driven approach, and comfort managing complexity.
• Willingness to travel extensively within the region (50–70%).
• Ability to understand healthcare market changes and identify business opportunities.
• Ability to align market and customer needs with products, solutions, and services to develop strategic action plans.
• Ability to analyze complex business and customer data to generate insights and inform decisions.
• Account management skills focused on understanding customer needs and aligning solutions to achieve mutually beneficial outcomes.
• Consultative selling skills that support compliant execution aligned with business objectives.
• Ability to influence and align cross-functional stakeholders without direct authority.

Nice To Haves

• Advanced degree preferred.

Responsibilities

• Own regional performance and accountability across a growing sales organization.
• Translate national strategy into regional priorities, execution plans, and expectations.
• Conduct regular performance reviews, pipeline inspections, and forecast reviews to drive disciplined execution.
• Ensure adoption of selling best practices among legacy and newly onboarded representatives.
• Lead teams selling an oncology diagnostic to Otolaryngologists (Head & Neck Surgeons), Medical Oncologists, Radiation Oncologists, and Colorectal Surgeons across academic and community settings.
• Model sales excellence, clinical acumen, and effective engagement with KOLs and multidisciplinary healthcare stakeholders.
• Coach representatives on tumor boards, care pathways, and multidisciplinary clinical conversations.
• Use sales analytics and CRM platforms, including Salesforce and Tableau, to identify account and Center of Excellence growth opportunities.
• Ensure clinical fluency and compliant positioning of NavDx® in alignment with evolving standards of care and stakeholder needs.
• Spend meaningful time in the field coaching through live customer interactions.
• Provide timely written field summaries covering expectations, strengths, gaps, and action plans.
• Set performance standards and address underperformance constructively and decisively.
• Develop and execute Individual Development Plans aligned with near-term results and long-term growth.
• Identify, develop, and retain talent; participate in hiring, onboarding, and ramping new sales representatives.
• Build bench strength and succession plans for future leadership roles.
• Partner with Sales Training on onboarding, advanced training, and ongoing skill development.
• Collaborate with Commercial Operations, Sales Training, Marketing, Medical Affairs, Market Access, Business Operations, and Human Resources.
• Provide structured, data-driven field feedback to inform strategy, prioritization, and resource allocation.
• Represent regional insights and performance in leadership forums.
• Ensure Salesforce usage, call documentation, and pipeline hygiene.
• Drive forecast accuracy and proactive risk identification.
• Reinforce standardized processes and compliance with internal standards and operating guidelines.

Benefits

• Competitive base salary and incentive compensation.
• Health and welfare benefits.
• Gym reimbursement program.
• 401(k) savings plan match.
• Employee Stock Purchase Plan.
• Pre-tax commuter benefits.
• Up to 30 days of paid leave annually under the Living Donor Employee Recovery Policy for eligible full-time employees donating an organ or bone marrow.
• Potential eligibility for discretionary bonuses/incentives and restricted stock units.

What This Job Offers

• Job Type: Full-time
• Career Level: Director