Regional Director

EXOS•Phoenix, AZ

1d•Remote

About The Position

Exos is seeking a Regional Director to function as a strategic leader responsible for driving operational excellence, budget management, and stakeholder engagement. This role serves as a key partner with one of Exos’ large global clients and will ensure successful service delivery, alignment with business strategies, and achievement of revenue targets. The Regional Director position requires periodic travel to oversee regional operations and collaborate with stakeholders. This position will be remote, and ideally located in the Central Region/CST Timezone.

Requirements

Bachelor’s Degree Required
Minimum of 5 years of experience managing multi-site, comprehensive wellness & fitness operations
Proven experience in multi-unit/regional management, operational management, and stakeholder engagement.
Strong financial acumen and experience managing budgets.
Expertise in strategic planning, team management, and business development.
Excellent communication skills and the ability to collaborate with cross-functional teams.
Proficiency in Google Workspace
Must be able to travel up to 50%

Nice To Haves

Degree in Kinesiology, Exercise Science or related field preferred.

Responsibilities

Actively engages with stakeholders to build relationships, collaborate to drive solutions that align with their business goals, and serve as a strategic partner and regional ambassador.
Provide insights into regional market trends and customer needs to inform operational strategic direction.
Champion Center of Excellence services to ensure regional relevance and impact.
Forecast, track, and manage service levels to achieve staffing and revenue targets.
Ensure budget performance aligns with forecasts.
Manage, communicate and report on budget forecasts and PO tracking with the client.
Execute strategies in alignment with corporate (Exos & Client) and regional stakeholders.
Drive service delivery improvements through effective communication and planning.
Measure success through OKR and KPI performance.
Oversee the implementation of standardized processes and methodologies across the region.
Monitor and optimize performance metrics.
Collaborate with the CoE to enhance operational efficiencies.
Track success using KPI performance metrics.
Support staff by removing obstacles and offering guidance on improvement and innovation.
Provide timely and constructive feedback.
Manage staffing levels, aiming for turnover rates of less than 20%.
Identify new growth opportunities for service delivery and develop data-driven reports to demonstrate progress.
Lead quarterly business reviews (QBR) to showcase program growth and KPIs.