Regional Director

POSTGRADUATE CENTER FOR MENTAL HEAL•New York, NY

4d•$131,330 - $131,330•Onsite

About The Position

The Regional Director works with Residential Program Directors and PCMH Administration to maintain the Residential Programs within the division. The role ensures that residential programs comply with applicable regulatory standards set by the NYS Office of Mental Health, NYC Department of Health and Mental Hygiene, NYC Department of Homeless Services, and/or the United States Department of Housing and Development. The Regional Director fosters Program Director empowerment and provides inclusive leadership, with oversight of clinical, operational, and financial functions across the residential programs. The position also assists the Deputy Vice President of Residential Operations as needed.

Requirements

Minimum of a Master’s Degree in a Mental Health discipline or related field.
Minimum of five years of management experience in the mental health field.
Computer literacy, including knowledge of Microsoft Office, spreadsheets, and publishing software.
Knowledge of Paycom, RealPage, Microsoft Office, Foothold AWARDS, and applicable LIHTC compliance requirements.
Knowledge of NYS OMH Licensed Housing Regulations, NYS OMH Supported Housing Guidelines, and/or NYC DOHMH Standards.
Excellent oral and written communication skills.
Excellent organizational and planning skills.
Excellent judgment and basic math skills.
Ability to work proactively, solve problems, think critically and strategically, and manage time effectively.
Ability to manage and minimize agency risk.
Ability to engage the resident population and appropriately assess and respond to crises and systems issues.
Ability to demonstrate flexibility, creativity, and initiative; handle multiple tasks and shift between responsibilities.
Ability to teach, train, and supervise others in a supervisory capacity.
Ability to work effectively with others and demonstrate conflict-resolution skills.

Responsibilities

Assist the Deputy Vice President of Residential Operations in overseeing residential programs and building operations in the Residential Division.
Directly supervise assigned Program Directors and serve as a consultant to all managers 24 hours a day; conduct individual supervision with Program Directors weekly or as needed.
Monitor compliance with applicable safety codes and regulatory requirements by reviewing administrative binders, charts, and logs at each site.
Prepare each site for external reviews and be present during the review process.
Conduct and participate in resident case conferences.
Review and respond to resident complaints and grievances.
Review Residential Incident Reporting, including OMH and DHS reports, and conduct special investigations as needed.
Review admissions and discharges for each residence; assist with housing court cases and 595 Administrative Discharges where applicable.
Assist with preparation of reports required by regulatory agencies and participate in the start-up of new residential programs.
Assist with financial planning and purchasing; review purchase orders, petty cash, and resident arrears.
Supervise per diem staff, track per diem usage, and facilitate quarterly per diem meetings.
Review hiring documentation and assist with the hiring process as needed.
Represent the agency in conferences and meetings.
Serve as a liaison between the agency, the community, and regulatory agencies.
Assist with developing educational and training needs for the Residential Division.
Coordinate services and resources for residential programs by working closely with PCMH administrators.
Serve as interim Program Director when managerial vacancies occur.
Keep PCMH Administrators informed of significant events within the Residential Division.
Help ensure compliance with LIHTC regulatory requirements where applicable, including working with residents to obtain required documentation.
Perform other duties consistent with program goals and objectives as assigned by the Deputy Vice President of Residential Operations.