Regional Director of Specialty Operations

Alliance Animal Health•Kansas City, MO

About The Position

The Regional Director of Specialty Operations provides strategic and operational leadership across a portfolio of multispecialty referral hospitals. The role partners with Hospital Administrators, Practice Managers, Medical Directors, veterinary specialists, hospital partners, Marketing, and senior leadership to improve hospital operations and financial performance, develop leaders, support specialty service growth, strengthen referral relationships, and shape strategies and resources for the specialty hospital network. The position involves leading regional financial performance, including revenue growth, EBITDA, labor management, budgeting, forecasting, and profitability. It also focuses on improving workflows and efficiency, specialist utilization and appointment access, service expansion, and the referring veterinarian experience. The Regional Director coaches hospital leaders, builds accountable and collaborative teams, and supports hospital growth strategies, new services, facility expansions, and operational initiatives. This is a full-time, regional and field-based role, with the Midwest preferred. Significant travel throughout the assigned region, including overnight travel, is required. The position reports to the Regional Vice President, Specialty, Emergency & Urgent Care.

Requirements

7+ years of progressive veterinary hospital operations experience, including at least 5 years in specialty or multispecialty hospital operations.
3+ years of multisite leadership experience or comparable senior-level leadership within a large, complex multispecialty hospital.
Demonstrated success improving hospital financial performance, operational efficiency, and specialty service-line growth.
Strong financial acumen, including P&L management, budgeting, forecasting, and profitability improvement.
Experience leading Hospital Administrators, Practice Managers, and multidisciplinary hospital teams.
Strong understanding of specialty hospital workflows, specialist productivity, advanced diagnostics, and clinical support staffing models.
Ability to build strong relationships with veterinary specialists and medical leadership.
Excellent communication, leadership, strategic planning, and problem-solving skills.
Bachelor's degree in a related field or equivalent professional experience.
Ability to travel extensively throughout the assigned region, including significant regional and overnight travel.

Nice To Haves

10+ years of veterinary specialty hospital leadership experience.
Previous experience as a Regional Director, Director of Operations, Hospital Administrator, or senior specialty hospital executive.
Experience overseeing multiple specialty departments, referral hospitals, or large multidisciplinary teams.
Experience with specialty service expansion, hospital growth, and operational integrations.
CVPM, MBA, MHA, or similar professional credentials.

Responsibilities

Provide strategic and operational leadership across multiple specialty hospitals, improving workflows, operational efficiency, and overall performance.
Own regional financial performance, including revenue growth, EBITDA, labor management, budgeting, and profitability; use data and business judgment to identify opportunities and drive results.
Partner with veterinary specialists and medical leadership to strengthen specialty departments, improve appointment access, optimize specialist utilization, and identify opportunities for service expansion.
Develop trusted relationships with Medical Directors, veterinary specialists, and hospital partners, and help remove operational barriers to patient care.
Coach and mentor Hospital Administrators and Practice Managers, build strong leadership teams, and foster accountability, collaboration, and professional growth.
Work with hospital leadership and Marketing to support referral growth, improve the referring veterinarian experience, and expand access to specialty services.
Partner with senior leadership on hospital growth strategies, new specialty services, facility expansions, and operational initiatives across the specialty network.
Help develop and refine operational strategies, share best practices, and influence resources and support structures for specialty hospitals.