Regional Director of Operations

Vitana Pediatric & Orthodontic Partners•Plantation, FL

8d•Hybrid

About The Position

Vitana is a Dental Partnership Organization serving growth-oriented pediatric dentists and orthodontists. It aims to build a dual-specialty network while maintaining high ethical and patient-care standards. Its doctors are practice owners who work closely with management staff to support best practices and strong outcomes in children’s dentistry. The full-time Regional Director of Operations is responsible for the overall operations and success of dental practices across the southern states. This hybrid role is remote with required travel to practices, generally two to four times per month depending on the candidate’s location. The position oversees revenue growth, profitability, staffing and team development, patient satisfaction, clinical staff scheduling, compliance, regional marketing, and operational projects.

Requirements

At least 3 years of experience in dentistry and/or a dental service organization.
Experience leading teams of 10 or more people.
Experience managing a P&L or achieving revenue targets.
Strong organizational skills, analytical ability, and attention to detail.
Humble yet confident leadership skills and strong interpersonal abilities.
Strong verbal and written communication skills.
Ability to multitask and prioritize.
Ability to drive, a valid driver’s license, and willingness to travel periodically.
Knowledge of Microsoft Office business applications.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Drive revenue growth by overseeing orthodontic exam performance, pediatric dental productivity, and collections.
Achieve profitability targets through cost controls, oversight of payments, and identification of cost efficiencies.
Build strong teams by promoting company culture, coaching and developing staff, organizing team events, and partnering with HR on hiring needs.
Maximize patient satisfaction by ensuring good customer service and attractive facilities, and resolving patient escalations.
Create and maintain successful schedules for clinical staff in each practice.
Communicate consistently with office staff and supervisors to address issues and review KPIs.
Execute, promote, and collaborate on regional marketing and community engagement strategies.
Assist with practice-level HR duties, including enforcing the employee handbook, disciplinary action, pay structure, and performance reviews.
Assure compliance with federal, state, and dental board guidelines.
Oversee and manage new projects, such as software implementation.