Regional Director of Operations (LALD or HSE Required)

Jaybird Senior Living • Rochester, MN

25d

About The Position

The Regional Director of Operations provides leadership and oversight for multiple senior living communities, ensuring high-quality resident care, employee engagement, and strong financial performance. The role partners with Community Directors to optimize operations, grow occupancy, control costs, and foster a culture aligned with the company’s mission and values. Travel is required, and the Director must respond promptly to emergent situations.

Requirements

• Bachelor’s degree or equivalent experience in senior living operations.
• 3–5 years managing senior living communities or similar facilities.
• Strong leadership, communication, and organizational skills.
• Proficiency in Microsoft Office and mobile operating systems.
• Ability to analyze data, solve problems, and make strategic operational decisions.
• Must be actively licensed as an LALD or HSE in Minnesota.

Responsibilities

• Lead and mentor Community Directors and staff to deliver excellent resident and team experiences.
• Oversee day-to-day operations, including staffing, training, regulatory compliance, and resident care.
• Identify revenue opportunities, support marketing and sales initiatives, and monitor occupancy trends.
• Assist with budget development, track financial performance, and ensure accountability.
• Conduct site visits to ensure operational excellence, adherence to standards, and effective communication.
• Provide field training on operational processes, sales, lead management, and business development.
• Support incident investigations and compliance with state and federal regulations and HIPAA requirements.
• Travel as required and respond promptly to emergent situations.

Benefits

• Competitive salary and bonus opportunities.
• Health, dental, vision, disability, and life insurance.
• 401(k) with match.
• Paid time off and flexible hours.
• Employee assistance program and on-demand pay.
• Career growth in a fast-growing company.
• Short- and long-term incentives and program-specific awards may be offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Director