Regional Director of Operations

HULK•Midland, TX
•Onsite

About The Position

HULK USA is seeking an experienced Regional Director of Operations to lead its Midland operations during a period of continued growth. Reporting to the Vice President of Operations, this senior leadership role provides oversight across shop operations, equipment refurbishment and repair, assembly, and field services. The director is responsible for safe, efficient, and consistent operations that meet customer expectations and business objectives. The role combines operational expertise, strategic thinking, and people leadership. It requires understanding the distinct challenges of shop and field service operations while maintaining focus on business performance, leadership development, and cross-functional collaboration. The director will represent Midland operations to executive leadership and help establish the processes, performance standards, and accountability needed to support growth. The position is based on-site in Midland, Texas. It generally follows a standard business schedule, with flexibility for occasional evenings, weekends, and off-shift activities. Travel to customer locations, field sites, and other company facilities is required as business needs arise.

Requirements

  • Extensive progressive leadership experience within oil and gas or oilfield service operations, with demonstrated responsibility for people, operational performance, and business results.
  • Proven experience leading both shop-based operations and field service organizations, with an understanding of their distinct challenges and performance measures.
  • Strong background in shop operations, including equipment refurbishment, repair, productivity, quality, and turnaround management.
  • Demonstrated success leading managers, supervisors, and cross-functional teams in complex operational environments.
  • Experience managing operational budgets, controlling costs, analyzing performance metrics, and driving operational improvements.
  • Strong understanding of operational safety, quality standards, and customer service expectations within the oil and gas industry.
  • Proven ability to establish accountability, develop leaders, implement processes, and lead teams through organizational change.
  • Strong business judgment, communication, and interpersonal skills, with the ability to build relationships and work effectively across departments.
  • Experience developing operational reports, interpreting performance data, and presenting information to senior leadership.
  • Ability to balance strategic planning and business priorities with effective operational oversight and leadership.

Nice To Haves

  • Bachelor's degree in Business, Operations Management, Engineering, or a related field.
  • Experience with artificial lift systems, electric submersible pumps (ESP), downhole equipment, or related oilfield services.
  • Experience leading operations within growing or evolving organizations.
  • Background in structured, process-driven environments with demonstrated experience in continuous improvement.
  • Familiarity with ERP systems, including NetSuite, and operational reporting tools.
  • Knowledge of the Permian Basin market, customer expectations, and regional operating environment.

Responsibilities

  • Provide overall leadership and direction for Midland shop operations, equipment refurbishment, repair, assembly, and field service activities.
  • Establish operational expectations, processes, and performance standards across teams.
  • Develop and monitor key performance indicators for safety, quality, productivity, turnaround times, resource utilization, and service delivery.
  • Identify operational challenges, implement improvements, and maintain accountability for results.
  • Oversee operational budgets, capital and operating expenses, labor efficiency, and cost management.
  • Align operational capabilities, staffing, and resources with customer demand and business growth.
  • Lead, coach, and develop operations managers, field service leaders, supervisors, and their teams.
  • Foster ownership, accountability, teamwork, and continuous improvement.
  • Set expectations, provide resources, and ensure follow-through on performance objectives.
  • Support workforce planning, succession development, and organizational growth.
  • Empower managers and supervisors to lead daily execution while maintaining accountability for results.
  • Oversee planning, scheduling, resource allocation, and coordination across shop and field service functions.
  • Improve equipment turnaround times, workflow efficiency, service responsiveness, and operational execution.
  • Maintain accountability for equipment quality, operational readiness, and customer service standards.
  • Strengthen communication and coordination between shop operations and field service teams.
  • Partner with Sales, Finance, Engineering, Supply Chain, and other departments to align operational priorities with business objectives.
  • Serve as the senior operational leader in Midland, facilitating communication, addressing challenges, and driving cross-functional alignment.
  • Collaborate with Sales on customer requirements, operational planning, and business growth.
  • Communicate operational performance, business challenges, and improvement opportunities to executive leadership.
  • Represent Midland operations in leadership discussions, business reviews, and strategic planning activities.
  • Promote a strong safety culture through visible leadership, clear expectations, and accountability.
  • Ensure compliance with company policies, customer requirements, and applicable safety and regulatory standards.
  • Oversee operational quality, incident prevention, corrective actions, and continuous improvement initiatives.
  • Drive process standardization, operational efficiency, and consistent execution across teams.
  • Use operational data, reporting, and performance trends to guide decisions and identify improvement opportunities.
  • Support the development and implementation of sustainable processes that strengthen performance as the business grows.
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