Regional Director of Clinical Training - Clinical Operations - Full Time

RestorixHealth ®•Boston, MA

20d•$100,000 - $110,000

About The Position

The Regional Director of Clinical Training is responsible for clinical services training across all centers in an assigned region. The role oversees clinical care delivery and the development and delivery of training programs, evaluates the quality and efficiency of clinical care and activities, monitors training effectiveness, and identifies opportunities for improvement. The Director partners with operations and corporate leaders to review performance and ensure clinical standards and targets are met. The position provides regional guidance to center leaders, nurses, and physicians on wound care and durable medical equipment best practices. It delivers in-person and virtual support, including staff training, new-center implementation, survey-readiness assessment (non-UHMS), competency verification, and coordination of resources to promote consistent care. The Director develops training plans, creates and updates educational materials and programs, supports mentorship locations, and works with operations leaders on standard procedures and related documentation. The role requires an active, unencumbered professional credential as applicable, current American Heart Association BLS, and wound care certification obtained and maintained within six months of hire. An RN is required and a BSN is preferred. The position includes travel when business needs warrant. The schedule is Monday through Friday, with no weekends.

Requirements

Current American Heart Association Basic Life Support (BLS) certification.
RN credential and a current, valid, unencumbered license, certificate, registration, or credential as required; maintain applicable state and federal compliance requirements.
Obtain and maintain wound care certification credentials within six months of starting the position.
Experience with wound center leadership, including training responsibilities.
Proficiency with Microsoft Word, Teams, Outlook, Excel, and SmartSuite.
Prior experience with electronic medical record (EMR) systems.
Ability to be detail-oriented, self-motivated, and organized.
Ability to prioritize workload and work independently and as part of a multifunctional team.
Ability to manage high workloads, stressful situations, and deadlines.
Effective written and oral communication across the enterprise and with regulatory agencies.
Ability to present formally within area of expertise to diverse audiences.
Professional appearance and clear, articulate, tactful, professional, and friendly communication manner.
Experience managing projects and collaborating with cross-functional teams.
Flexibility and cooperation in fulfilling role obligations.
Knowledge of and compliance with HIPAA policies and procedures.
Active, current driver’s license.

Nice To Haves

Bachelor of Science in Nursing (BSN).
Experience in curriculum development, ideally with adult learners.
Knowledge of learning evaluation methods, e-learning, instructor-led learning, virtual classrooms, curriculum development tools, and learning management systems.

Responsibilities

Serve as a regional resource for center leaders, nurses, and physicians on wound care and durable medical equipment best practices, training, and guidance.
Provide virtual and in-person program support, including leader and staff training, new-center implementation, non-UHMS survey-readiness assessment, and coordination of resources.
Provide new-hire training and continuing education to regional leaders, center leaders, and clinical staff, including completion of competency documents and reverification of clinical skills.
Identify training needs with regional, divisional, and departmental leaders and establish center-specific training plans.
Facilitate training on clinical protocols, documentation expectations, policies, procedures, and best practices.
Use metrics to inform training activities.
Collaborate with leaders and departmental partners to develop and deliver learning modules, presentations, and live training programs on time and within budget.
Evaluate training programs for effectiveness and completeness and recommend revisions as needed.
Sponsor and collaborate with mentorship sites so incoming nurses and leaders can shadow, complete competency checkoffs, and learn products, practices, patient flow, and documentation expectations.
Collaborate with operations management to develop standard procedures, processes, and associated documents.
Use policies and job aids to educate staff.
Uphold company values, policies, procedures, mission, and vision.
Demonstrate and maintain competency in core wound care clinical skills.
Comply with privacy and confidentiality requirements, patient safety initiatives, and infection control procedures when onsite.
Use hospital and company resources, supplies, and equipment appropriately.
Travel for training, program or service-line evaluation, and other business needs.
Perform duties within scope of practice and other duties as assigned.

Benefits

Medical, dental, and vision insurance.
Health Savings Account with employer match and flexible spending accounts for general purpose, limited purpose, and dependent care.
Employer-paid basic life insurance, AD&D, and short-term disability.
Voluntary life insurance for employees, spouses, and children; voluntary short-term and long-term disability.
Voluntary accident, critical illness, and hospital indemnity plans.
Employee Assistance Program.
Pet care discount program.
Generous paid time off and paid holidays.
401(k) retirement plan with employer match.
Ongoing internal educational and training opportunities.
Competitive compensation.
Continuous coaching and mentorship.