Regional Director of Clinical Services (NC/SC) - Navion Senior Solutions

Navion Senior Solutions • Greenville, SC

1d

About The Position

Navion Senior Solutions is seeking a Regional Director of Clinical Services to plan, organize, oversee, and support clinical services operations across assigned communities in North and South Carolina. The position helps ensure compliance with applicable state and federal regulations, company policies, and guidelines while fostering high-quality resident care. Frequent travel between communities is required.

The role monitors clinical goals, quality improvement efforts, standards of care, regulatory compliance, and survey outcomes. It conducts community visits and reviews, supports corrective action planning, and works with regional and community leaders to identify and address operational and care trends. The Regional Director of Clinical Services also provides supervision and guidance to Executive Directors, Directors of Clinical Services, wellness staff, and other assigned personnel.

Requirements

• Registered Nurse (RN) with a current license in good standing.
• Five years of previous management experience.
• Knowledge of standards of care and practices applicable to geriatric services.
• Frequent travel to communities in North and South Carolina.

Nice To Haves

• Prior experience as a Director of Nursing.
• Regional experience.
• Five to seven years of experience in long-term care.

Responsibilities

• Implement clinical services policies and procedures in assigned communities and monitor progress toward goals and objectives consistent with the organization's philosophy and standards of practice.
• Monitor implementation of policies and procedures for alignment with corporate and external regulatory guidelines; review new regulatory directives and implement changes as needed.
• Monitor quality improvement processes, standards of care, and clinical indicator reports, and report findings to the Regional Director of Operations.
• Review and investigate resident complaints and hotline complaints as directed by the Regional Director of Operations; ensure compliance with resident rights policies and help resolve grievances.
• Conduct compliance and quality surveys at communities and help coordinate action plans to minimize liability and risk resulting from survey findings.
• Participate in state and federal surveys and compliance investigations.
• Follow up with communities to identify trends and assist with corrective action plans and troubleshooting; report state and federal survey findings to the Regional Director of Operations.
• Gather performance improvement indicators and survey data to identify trends; develop plans of corrective action with the Regional Director of Operations, Executive Directors, and Directors of Clinical Services.
• Schedule periodic site visits to provide supervision and clinical expertise, ensure communication, and monitor clinical services operations; conduct facility reviews based on operational needs, management changes, and regulatory compliance commitments.
• Supervise and guide community Executive Directors, Directors of Clinical Services, wellness staff, and other assigned personnel to support consistently high-quality resident care.
• Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.

Benefits

• Health care plan, including medical, dental, and vision coverage.
• 401(k) retirement plan.
• Paid time off for full-time positions.
• Short- and long-term disability insurance.
• Life insurance.
• Career advancement opportunities.
• Access to Tapcheck, a mobile app that allows team members to access earned wages instantly.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed